I am a dedicated professional with expertise as an Appointment Setter, a Customer Support Representative, and a Virtual Assistant. I am responsible for delivering excellent service by managing and documenting all customer interactions efficiently. I seek feedback from customers to improve service quality and maintain positive relationships. I streamline processes through efficient record keeping, process orders and billing transactions accurately while sharing detailed information about products and services.

Sonia Nweze

I am a dedicated professional with expertise as an Appointment Setter, a Customer Support Representative, and a Virtual Assistant. I am responsible for delivering excellent service by managing and documenting all customer interactions efficiently. I seek feedback from customers to improve service quality and maintain positive relationships. I streamline processes through efficient record keeping, process orders and billing transactions accurately while sharing detailed information about products and services.

Available to hire

I am a dedicated professional with expertise as an Appointment Setter, a Customer Support Representative, and a Virtual Assistant.

I am responsible for delivering excellent service by managing and documenting all customer interactions efficiently. I seek feedback from customers to improve service quality and maintain positive relationships. I streamline processes through efficient record keeping, process orders and billing transactions accurately while sharing detailed information about products and services.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Add your work experience history here.

Education

BSc in Public Administration at Enugu State University of Science and Technology
January 11, 2030 - February 9, 2026
Bachelor of Science in Public Administration at Enugu State University of Science and Technology
January 11, 2030 - February 9, 2026

Qualifications

Certificate in Virtual Assistance
January 1, 2024 - February 9, 2026
African Leadership Experience (ALX) - Leadership Experience
January 1, 2024 - February 9, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Retail