Available to hire
I am a hard-working professional with a strong work ethic, developed through experience in fast-paced, deadline-driven environments. I pride myself on being organized, reliable, and adaptable.
I enjoy collaborating with teams to deliver high-quality work, and I bring language skills, cross-cultural communication, and sharp attention to detail to every project.
Experience Level
Expert
Intermediate
Language
Italian
Fluent
Portuguese
Fluent
English
Advanced
Spanish; Castilian
Advanced
French
Intermediate
Work Experience
Linguistic Community Specialist at Cspace
September 1, 2021 - PresentCollaborated with Associate Consultants on translation, moderation, proofreading, and IDI sessions; provided end-to-end support on non-English projects, conducted data analysis, prepared toplines/reports, and assisted with market/consumer insights and presentations. Managed accounts including Allianz, Kerakoll, Google, Vis a, Google Enigma, and Gemini Mexico.
Part Time Interpreter at Freelancer UK
August 1, 2019 - August 1, 2021Provided accurate, confidential, impartial interpretation between languages in healthcare, council and Family Early Help Services.
Bilingual Reservation Specialist Agent at Dorchester Collection
September 1, 2019 - December 1, 2019Provided administrative support to reservations; managed enquiry inbox; maintained client databases; handled confidential information; coordinated services for high-end hotels (Eden, The Principe di Savoia, Bel-Air, 45 Park Lane).
Receptionist at Financial Times
March 1, 2019 - August 1, 2019Greeted and registered clients; answered calls; managed booking systems; coordinated meeting rooms; handled queries and special requests; ensured high levels of customer service and safety procedures; supported facilities team.
Reception Co-ordinator at Admiral Recruitment
August 1, 2017 - March 1, 2019Answered switchboard; greeted visitors; managed enquiries via email/phone/face-to-face; oversaw public area presentations; booked meetings; managed deliveries and post; supported administration and payroll; recruiting temporary staff.
Office Administrator at Mountain Warehouse
January 1, 2016 - July 1, 2017Handled data entry and multi-language customer communications; managed daily administration and finance tasks; resolved technical and payment issues; organized and prioritized fast-paced tasks.
Employee at Carvel (American ice cream store)
September 1, 2015 - December 1, 2015Delivered excellent customer service, stock management, and cash handling; adapted quickly to a new work environment.
Tourist Guide at Hke, Native Italian Association
June 1, 2015 - August 1, 2015Led groups on organized tours; highlighted key attractions; used multiple languages to engage international clients; developed teamwork and problem-solving skills.
Department Manager at Tezenis
August 1, 2013 - May 1, 2015Customer service, restocking, merchandising; achieved sales targets and improved communication across audiences; developed leadership and interpersonal skills.
Education
High School Diploma in Tourism at Tourism Institute Cristoforo Colombo
January 1, 2008 - January 1, 2013Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Education, Media & Entertainment
Experience Level
Expert
Intermediate
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