I'm Raquel Vivanco, a Strategic Office Manager and Executive Assistant with 8+ years of international experience supporting C-suite executives in Fintech, High-Tech, and Construction across Ireland and Spain. I specialize in streamlining operations, procurement, and financial administration using Oracle ERP and Salesforce CRM, while maintaining AML compliance and data confidentiality in fast-paced, multicultural environments. Currently based in Dublin and relocating to Lisbon, I bring a proactive, collaborative approach to governance, onboarding, calendar and travel management, vendor relations, and cross-functional project coordination. I thrive on turning complex schedules into smooth, reliable operations that let leadership focus on strategic priorities.

Raquel Vivanco

I'm Raquel Vivanco, a Strategic Office Manager and Executive Assistant with 8+ years of international experience supporting C-suite executives in Fintech, High-Tech, and Construction across Ireland and Spain. I specialize in streamlining operations, procurement, and financial administration using Oracle ERP and Salesforce CRM, while maintaining AML compliance and data confidentiality in fast-paced, multicultural environments. Currently based in Dublin and relocating to Lisbon, I bring a proactive, collaborative approach to governance, onboarding, calendar and travel management, vendor relations, and cross-functional project coordination. I thrive on turning complex schedules into smooth, reliable operations that let leadership focus on strategic priorities.

Available to hire

I’m Raquel Vivanco, a Strategic Office Manager and Executive Assistant with 8+ years of international experience supporting C-suite executives in Fintech, High-Tech, and Construction across Ireland and Spain. I specialize in streamlining operations, procurement, and financial administration using Oracle ERP and Salesforce CRM, while maintaining AML compliance and data confidentiality in fast-paced, multicultural environments.

Currently based in Dublin and relocating to Lisbon, I bring a proactive, collaborative approach to governance, onboarding, calendar and travel management, vendor relations, and cross-functional project coordination. I thrive on turning complex schedules into smooth, reliable operations that let leadership focus on strategic priorities.

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Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Executive Assistant & Operations Lead at Linesight
February 1, 2024 - Present
Provide executive support to Senior Directors, manage high-priority calendars and global travel logistics, including multi-destination visa protocols and itineraries. Serve as primary liaison for the department, coordinating between internal stakeholders and external global clients. Manage core business processes in Oracle and Salesforce, ensuring data integrity and workflow efficiency. Oversee end-to-end expense management, billing documentation, contract and document control, onboarding for new hires, and organize departmental events.
Executive Assistant & Office Operations at Apex Group
January 1, 2023 - September 30, 2023
Managed day-to-day office operations, facilities, and meeting room logistics. Led hardware procurement and inventory controls; coordinated complex global travel and expense reporting (Concur) for the Managing Director. Directed international courier operations and ensured compliance with data confidentiality and onboarding procedures.
Customer Solution & Compliance Agent at PayPal
January 1, 2020 - January 1, 2023
Managed end-to-end KYC/KYB onboarding for SME clients, ensuring adherence to international regulations and internal policies. Maintained meticulous client records in Salesforce and supported product solutions; acted as senior point of contact for complex client claims and documentation.
Executive Assistant & Buyer at Cantabria Labs (Pharma)
August 1, 2018 - November 30, 2019
Provided high-level confidential support to Managing Directors, coordinated global travel and itineraries, and maintained executive databases and staff records in compliance with office procedures. Supported financial reporting and expense tracking aligned with budget policies.
Executive Assistant & Buyer at Laboratorios Servier, S. L. (Pharma)
July 1, 2016 - July 31, 2018
Managed end-to-end procurement and IT operations, including licensing via Oracle ERP. Coordinated IT asset distribution and home-office infrastructure, providing high-level executive support and global travel logistics.

Education

BBA in Business Administration and Finance at Universidad I.E.S. Alonso Quijano, Toledo
January 1, 2009 - December 31, 2011
Business Administration Level 5 at Universidad I.E.S. Clara del Rey, Madrid
January 1, 2006 - December 31, 2007

Qualifications

Certificate in ICDL Database
January 1, 2023 - February 9, 2026
ICA International Advanced Certificate in Anti Money Laundering
January 1, 2021 - February 9, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Real Estate & Construction