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I am a dynamic and enthusiastic professional with 3 years of experience in customer service, complemented by a strong foundation in social media marketing. I am adept at engaging with customers and delivering exceptional service in fast-paced environments. I recently transitioned into social media marketing, leveraging my experience to create compelling ad campaigns and drive engagement. Known for my attention to detail, creative problem-solving skills, and a keen interest in leveraging digital marketing strategies to achieve business goals, I am eager to bring my unique blend of customer service expertise and fresh marketing insights to a dynamic team.…I am a dynamic and enthusiastic professional with 3 years of experience in customer service, complemented by a strong foundation in social media marketing. I am adept at engaging with customers and delivering exceptional service in fast-paced environments. I recently transitioned into social media marketing, leveraging my experience to create compelling ad campaigns and drive engagement. Known for my attention to detail, creative problem-solving skills, and a keen interest in leveraging digital marketing strategies to achieve business goals, I am eager to bring my unique blend of customer service expertise and fresh marketing insights to a dynamic team.

Monika Gupta

Content Creator, Social Media Manager, Content Designer, +2

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I am a dynamic and enthusiastic professional with 3 years of experience in customer service, complemented by a strong foundation in social media marketing. I am adept at engaging with customers and delivering exceptional service in fast-paced environments. I recently transitioned into social media marketing, leveraging my experience to create compelling ad campaigns and drive engagement. Known for my attention to detail, creative problem-solving skills, and a keen interest in leveraging digital marketing strategies to achieve business goals, I am eager to bring my unique blend of customer service expertise and fresh marketing insights to a dynamic team.…I am a dynamic and enthusiastic professional with 3 years of experience in customer service, complemented by a strong foundation in social media marketing. I am adept at engaging with customers and delivering exceptional service in fast-paced environments. I recently transitioned into social media marketing, leveraging my experience to create compelling ad campaigns and drive engagement. Known for my attention to detail, creative problem-solving skills, and a keen interest in leveraging digital marketing strategies to achieve business goals, I am eager to bring my unique blend of customer service expertise and fresh marketing insights to a dynamic team.

Available to hire

I am a dynamic and enthusiastic professional with 3 years of experience in customer service, complemented by a strong foundation in social media marketing. I am adept at engaging with customers and delivering exceptional service in fast-paced environments.

I recently transitioned into social media marketing, leveraging my experience to create compelling ad campaigns and drive engagement. Known for my attention to detail, creative problem-solving skills, and a keen interest in leveraging digital marketing strategies to achieve business goals, I am eager to bring my unique blend of customer service expertise and fresh marketing insights to a dynamic team.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative at Sylvia Park Shopping Centre, Auckland

January 1, 2018 - December 31, 2020

Provided customer service in a fast-paced hospitality setting at Sylvia Park Shopping Centre. Managed payments and payment plans, operated POS systems, and escalated issues to supervisors. Resolved product and consumer complaints with clear communication. Maintained records for inventory and orders, monitored cash drawers, and supported a high standard of customer care.