I am Maydel Garcia, a bilingual virtual assistant based in Miami, FL, with extensive experience in customer service, administrative support, and digital communication. I excel at email handling, scheduling, data entry, and client support, and I am highly organized, detail-oriented, and capable of working independently in remote environments. I thrive in fast-paced settings, providing proactive, reliable support to help teams stay on track and deliver exceptional service. I am fluent in Spanish and English and comfortable communicating with diverse clients.

MAYDEL GARCIA

I am Maydel Garcia, a bilingual virtual assistant based in Miami, FL, with extensive experience in customer service, administrative support, and digital communication. I excel at email handling, scheduling, data entry, and client support, and I am highly organized, detail-oriented, and capable of working independently in remote environments. I thrive in fast-paced settings, providing proactive, reliable support to help teams stay on track and deliver exceptional service. I am fluent in Spanish and English and comfortable communicating with diverse clients.

Available to hire

I am Maydel Garcia, a bilingual virtual assistant based in Miami, FL, with extensive experience in customer service, administrative support, and digital communication. I excel at email handling, scheduling, data entry, and client support, and I am highly organized, detail-oriented, and capable of working independently in remote environments.

I thrive in fast-paced settings, providing proactive, reliable support to help teams stay on track and deliver exceptional service. I am fluent in Spanish and English and comfortable communicating with diverse clients.

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Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Airline Customer Service Agent at Ultra Aviation Services
January 1, 2018 - Present
Managed high-volume customer inquiries via email, phone, and in person. Maintained accurate customer records across digital systems. Processed transactions and documentation with high attention to detail. Resolved customer issues efficiently while meeting service standards.
Cashier / Customer Service Associate at Western Union
January 1, 2013 - January 1, 2022
Handled high-volume transactions, assisted customers, and trained new employees.

Education

High School Diploma at Havana, Cuba
January 11, 2030 - February 10, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Travel & Hospitality, Financial Services, Professional Services