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Hi, I'm Maria Philip. I am a Virtual Medical Assistant with a passion for delivering high-quality patient support and ensuring smooth telehealth operations across time zones. I have hands-on experience managing high-volume patient interactions, coordinating appointments, and supporting healthcare providers in fast-paced remote environments. I excel in patient coordination, EHR/CRM management, prescription handling, and administrative workflow optimization. I take pride in maintaining professionalism, empathy, and attention to detail while contributing to seamless health care service delivery. Hi there! I have a track record of optimizing telehealth workflows, reducing appointment conflicts, and maximizing operational efficiency, while delivering multi-channel support for global clients. I thrive in cross-functional teams, optimize provider scheduling across time zones, and prioritize HIPAA compliance and patient confidentiality in every interaction.…Hi, I'm Maria Philip. I am a Virtual Medical Assistant with a passion for delivering high-quality patient support and ensuring smooth telehealth operations across time zones. I have hands-on experience managing high-volume patient interactions, coordinating appointments, and supporting healthcare providers in fast-paced remote environments. I excel in patient coordination, EHR/CRM management, prescription handling, and administrative workflow optimization. I take pride in maintaining professionalism, empathy, and attention to detail while contributing to seamless health care service delivery. Hi there! I have a track record of optimizing telehealth workflows, reducing appointment conflicts, and maximizing operational efficiency, while delivering multi-channel support for global clients. I thrive in cross-functional teams, optimize provider scheduling across time zones, and prioritize HIPAA compliance and patient confidentiality in every interaction.

Maria Philip

Production Coordinator, Production Assistant, Assistant Producer, +2

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Hi, I'm Maria Philip. I am a Virtual Medical Assistant with a passion for delivering high-quality patient support and ensuring smooth telehealth operations across time zones. I have hands-on experience managing high-volume patient interactions, coordinating appointments, and supporting healthcare providers in fast-paced remote environments. I excel in patient coordination, EHR/CRM management, prescription handling, and administrative workflow optimization. I take pride in maintaining professionalism, empathy, and attention to detail while contributing to seamless health care service delivery. Hi there! I have a track record of optimizing telehealth workflows, reducing appointment conflicts, and maximizing operational efficiency, while delivering multi-channel support for global clients. I thrive in cross-functional teams, optimize provider scheduling across time zones, and prioritize HIPAA compliance and patient confidentiality in every interaction.…Hi, I'm Maria Philip. I am a Virtual Medical Assistant with a passion for delivering high-quality patient support and ensuring smooth telehealth operations across time zones. I have hands-on experience managing high-volume patient interactions, coordinating appointments, and supporting healthcare providers in fast-paced remote environments. I excel in patient coordination, EHR/CRM management, prescription handling, and administrative workflow optimization. I take pride in maintaining professionalism, empathy, and attention to detail while contributing to seamless health care service delivery. Hi there! I have a track record of optimizing telehealth workflows, reducing appointment conflicts, and maximizing operational efficiency, while delivering multi-channel support for global clients. I thrive in cross-functional teams, optimize provider scheduling across time zones, and prioritize HIPAA compliance and patient confidentiality in every interaction.

Available to hire

Hi, I’m Maria Philip. I am a Virtual Medical Assistant with a passion for delivering high-quality patient support and ensuring smooth telehealth operations across time zones. I have hands-on experience managing high-volume patient interactions, coordinating appointments, and supporting healthcare providers in fast-paced remote environments. I excel in patient coordination, EHR/CRM management, prescription handling, and administrative workflow optimization. I take pride in maintaining professionalism, empathy, and attention to detail while contributing to seamless health care service delivery.

Hi there! I have a track record of optimizing telehealth workflows, reducing appointment conflicts, and maximizing operational efficiency, while delivering multi-channel support for global clients. I thrive in cross-functional teams, optimize provider scheduling across time zones, and prioritize HIPAA compliance and patient confidentiality in every interaction.

Skills

CRM

Data Visualization

Experience Level

CRM

Expert

Data Visualization

Expert

Language

English

Advanced

Urdu

Fluent

Arabic

Beginner

Work Experience

Virtual Medical Assistant

March 1, 2023 - Present

Provide telehealth patient support, manage high-volume patient interactions, coordinate appointments across time zones, maintain HIPAA-compliant handling of patient data, and support EHR/CRM data management and multi-channel communication (phone, email, live chat, Slack). Optimize telehealth workflows and provider schedules to reduce conflicts and maximize efficiency.

Senior Provider’s Assistant at Mind Bridge

March 1, 2020 - February 28, 2023

Scheduled and managed 50–70 daily patient appointments with US health care providers across multiple time zones; maintained accurate patient records in EHR/CRM, performed basic ICD-10/CPT coding, and coordinated with pharmacies for prescriptions. Provided HIPAA-compliant, multi-channel support and escalated urgent cases; supported post-appointment follow-ups and continuity of care.