Karina Lištvan

Oversee end-to-end ecommerce operations across Lithuania, Latvia, and Estonia, leading 6 direct managers and a 30-member operations team covering warehousing, logistics, packaging, and retail fulfilment, including reverse operations. Directed process standardization across 3 markets, reducing cost-to-serve and operational variance. Implemented data-driven KPI dashboards, increasing operational unit productivity and improving transparency. Led cross-functional teams to optimize warehousing, last-mile, store operations, and continuous improvement initiatives.

Managed a 10-person process and stock team responsible for forecasting, replenishment, and operations process optimization. Enhanced forecasting accuracy and stock turnover through automation and data alignment. Reduced excess inventory, freeing up working capital.

Owned pilots rollout of in-store technology solutions and acted as a functional link between IT and business teams. Delivered successful tech pilots across 3 Baltic markets, driving measurable improvements in operations efficiency and governance.