Hello! I’m Zisis Panetsidis, a versatile professional based in Thessaloniki with a background in accounting, IT service management, AI, and customer support. I enjoy solving problems at the intersection of business processes and technology, from data analysis to practical AI applications. Over the years I’ve worked with Teleperformance, PeopleCert, and SeaRide on roles ranging from AI grader and product adviser to junior accountant and rental operations. I’m passionate about continuous learning, digital marketing, and using data-driven approaches to improve efficiency and customer experience.…

Zisis Panetsidis

Hello! I’m Zisis Panetsidis, a versatile professional based in Thessaloniki with a background in accounting, IT service management, AI, and customer support. I enjoy solving problems at the intersection of business processes and technology, from data analysis to practical AI applications. Over the years I’ve worked with Teleperformance, PeopleCert, and SeaRide on roles ranging from AI grader and product adviser to junior accountant and rental operations. I’m passionate about continuous learning, digital marketing, and using data-driven approaches to improve efficiency and customer experience.…

Available to hire

Hello! I’m Zisis Panetsidis, a versatile professional based in Thessaloniki with a background in accounting, IT service management, AI, and customer support. I enjoy solving problems at the intersection of business processes and technology, from data analysis to practical AI applications.

Over the years I’ve worked with Teleperformance, PeopleCert, and SeaRide on roles ranging from AI grader and product adviser to junior accountant and rental operations. I’m passionate about continuous learning, digital marketing, and using data-driven approaches to improve efficiency and customer experience.

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Skills

Experience Level

Language

Greek, Modern
Fluent
English
Fluent

Work Experience

Security Guard at Thessaloniki City Hall
December 1, 2011 - March 1, 2012
Guard at construction site; ensured security and safety protocols.
Junior Accountant at Epsilon Net (internship)
February 1, 2015 - April 1, 2015
Social media and website management, office administration
Junior Accountant at State Vocational Training Institute
May 1, 2015 - November 1, 2015
Customer service, tax accounts, payroll, office administration
Office Assistant at Miow EBM Team Consulting
December 1, 2015 - December 1, 2016
Product promotions, marketing assistant
Rental Agent at SeaRide.gr - Boat & Kayak Rentals
May 1, 2018 - October 1, 2018
Boat and Kayak rentals, customer service, bookings, social media manager
Junior Accountant at Tsakonas Alexandros Accounting Office
January 1, 2019 - July 1, 2019
Tax accounts, income tax, corporate tax, customer service
Rental Manager at SeaRide.gr - Boat & Kayak Rentals
July 1, 2020 - October 1, 2020
Boat and Kayak rentals, customer service, bookings, business supplies and inventory control, social media manager
Product Adviser at PeopleCert
November 1, 2021 - June 1, 2022
Providing product information to customers, sales, marketing adviser, training and guiding new employees
Technical Support Specialist at PeopleCert
June 1, 2021 - October 1, 2021
Providing technical support, handling customer complaints, training and guiding employees
AI Grader / AI Machine Learning at Teleperformance Greece
April 1, 2025 - January 1, 2026
Grading AI responses for UK audience, including summarizations, websites, image generation. Critical thinking.

Education

High School degree at 4th High School, Kalamaria Greece
January 11, 2030 - February 10, 2026
Associate’s degree at Accounting Vocational Institution, Thessaloniki
September 1, 2012 - June 1, 2014

Qualifications

ITIL 4 Foundation Certificate in IT Service Management
June 1, 2024 - February 10, 2026
PRINCE2 7th edition Foundation in Project Management
April 1, 2024 - February 10, 2026
Scrum Master I
March 1, 2024 - February 10, 2026
LanguageCert Test of English C2
February 1, 2024 - February 10, 2026
Fundamentals of Digital Marketing, Google Digital Garage
November 1, 2020 - February 10, 2026
TIE Test of Interactive English (C1+)
January 1, 2013 - February 10, 2026
ECDL Cambridge International Diploma in IT Skills, Standard
February 1, 2012 - February 10, 2026

Industry Experience

Software & Internet, Professional Services, Education, Media & Entertainment, Retail, Travel & Hospitality

Skills

Experience Level

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