I am a responsible, motivated, and results-oriented person with excellent communication and organizational skills. I adapt quickly to new challenges and enjoy working both independently and as part of a team. I focus on quality, efficiency, and continuous development, always being open to learning and improving my skills. I am looking for opportunities where I can leverage my experience and contribute to the success of the organization.

Florina Burcea

I am a responsible, motivated, and results-oriented person with excellent communication and organizational skills. I adapt quickly to new challenges and enjoy working both independently and as part of a team. I focus on quality, efficiency, and continuous development, always being open to learning and improving my skills. I am looking for opportunities where I can leverage my experience and contribute to the success of the organization.

Available to hire

I am a responsible, motivated, and results-oriented person with excellent communication and organizational skills. I adapt quickly to new challenges and enjoy working both independently and as part of a team.

I focus on quality, efficiency, and continuous development, always being open to learning and improving my skills. I am looking for opportunities where I can leverage my experience and contribute to the success of the organization.

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Experience Level

Expert

Language

English
Fluent
Italian
Advanced

Work Experience

Waitress at Hotel Monte Paraccia (Italy)
January 1, 2013 - October 1, 2016
Provided customer service at the front of house, teamwork, cash handling, and adaptability in a hospitality setting.
Secretary at Hotel Stoea (Italy)
November 1, 2016 - April 1, 2018
Administrative secretary duties, front-desk support, and English-speaking client communication.
Sales Agent at Minus (Italy)
December 1, 2019 - February 1, 2021
Conducted sales activities, marketing and promotion, and maintained customer relations and public interaction.
Customer Service Representative at Teleperformance
July 1, 2024 - Present
Delivered remote customer service using Salesforce and call center operations to resolve inquiries and support customer satisfaction.

Education

Bachelor’s Degree at Faculty of Law, Oradea
January 1, 2009 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Retail, Professional Services, Software & Internet, Education

Experience Level

Expert

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