Available to hire
I am a junior UX/UI designer based in Istanbul, Turkey. I trained hands-on through the Google UX Design Certificate, specializing in user research, wireframing, and prototyping using Figma. I have a strong background in translating user needs, pain points, and feedback into actionable design insights for educators, students, and clients. I am passionate about creating intuitive, user-centered digital experiences and I thrive in a collaborative UX team.
I am eager to grow and contribute to a friendly, cross-functional environment where I can apply my research, prototyping, and visual design skills to deliver meaningful products.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Arabic
Fluent
English
Advanced
Turkish
Advanced
Work Experience
Client Experience Coordinator at JOBME
February 1, 2020 - December 1, 2021Conducted client consultations to understand user goals, expectations, and learning needs. Led interviews and assessments to identify user profiles and needs. Supported onboarding flows, registration, and payment processes, identifying friction points. Coordinated schedules between stakeholders to ensure smooth end-to-end user journeys. Contributed to improving overall user satisfaction and experience quality.
Customer Experience Research Assistant at Clinic Expert
April 1, 2020 - September 1, 2020Conducted post-service user interviews to evaluate satisfaction and identify usability issues. Asked targeted, open-ended questions to uncover user pain points, expectations, and experience gaps. Synthesized qualitative user feedback into actionable insights to support service and experience improvements. Built user trust and supported retention through empathetic communication and active listening.
Customer Experience Specialist at Clinic Expert
February 1, 2018 - April 1, 2019Conducted user-centered consultations to understand client needs, behaviors, and pain points. Gathered qualitative user insights through active listening and follow-ups to inform better solutions. Translated user feedback into actionable improvements that enhanced overall user experience. Collaborated cross-functionally to support service optimization and customer satisfaction.
UX/UI Design Intern at Aether Builders
January 1, 2026 - March 31, 2026Contributed to the design of EduMatch, a premium education platform for school discovery, comparison, application, and relocation planning. Designed user flows, wireframes, and high-fidelity interfaces using Figma to enhance usability and user experience. Collaborated with product managers and engineers on a live product, ensuring design feasibility and smooth implementation. Participated in improving user journeys across key features such as school search, comparison, and application processes. Gained hands-on experience in real-world product design within an agile team.
Customer Experience Research Assistant (Clinic Expert)
February 1, 2018 - April 30, 2019Conducted post-service user interviews to evaluate satisfaction and identify usability issues. Asked targeted, open-ended questions to uncover user pain points, expectations, and experience gaps. Synthesized qualitative user feedback into actionable insights to support service and experience improvements. Built trust and supported retention through empathetic communication and active listening.
Customer Experience Research Assistant at Clinic Expert
February 1, 2018 - April 30, 2019Conducted post-service user interviews to evaluate satisfaction and identify usability issues. Synthesized qualitative user feedback into actionable insights to support service and experience improvements. Built user trust and supported retention through empathetic communication and active listening.
Education
Master's Degree in Engineering Management at Bahçeşehir University
January 11, 2030 - January 1, 2019Bachelor's Degree in Civil Engineering Applied Science at Private University (Amman, Jordan)
January 11, 2030 - January 1, 2016Master's Degree in Engineering Management at Bahçeşehir University
January 11, 2030 - January 1, 2019Bachelor's Degree in Civil Engineering Applied Science at Private University (Amman, Jordan)
January 11, 2030 - January 1, 2016Masters Degree in Engineering Management at Bahçeşehir University
January 11, 2030 - January 1, 2019Bachelor's Degree in Civil Engineering Applied Science at Private University, Amman, Jordan
January 11, 2030 - January 1, 2016Qualifications
Google UX Design Certificate
January 11, 2030 - January 1, 2025Professional Training Certificate in Graphic Design
January 11, 2030 - January 1, 2024Google UX Design Certificate
January 1, 2025 - March 24, 2026Professional Training Certificate in Graphic Design
January 1, 2024 - March 24, 2026Google UX Design Certificate
January 1, 2025 - April 9, 2026Professional Training Certificate in Graphic Design
January 1, 2024 - April 9, 2026Google UX Design Course
January 1, 2025 - April 9, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Education, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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