I am a DevOps Engineer and Computer Science Educator with hands-on experience in cloud technologies such as AWS, Azure, and GCP. Strong foundation in Linux system administration, containerization, Kubernetes, CI/CD pipelines, Infrastructure as Code, and Active Directory management. Experience in technical operations, supporting and optimizing IT systems and processes. Focused on building scalable, secure, and efficient solutions, with a continuous commitment to learning and applying DevOps and cloud best practices.

Henzel Marc Ibanez Quitaneg

I am a DevOps Engineer and Computer Science Educator with hands-on experience in cloud technologies such as AWS, Azure, and GCP. Strong foundation in Linux system administration, containerization, Kubernetes, CI/CD pipelines, Infrastructure as Code, and Active Directory management. Experience in technical operations, supporting and optimizing IT systems and processes. Focused on building scalable, secure, and efficient solutions, with a continuous commitment to learning and applying DevOps and cloud best practices.

Available to hire

I am a DevOps Engineer and Computer Science Educator with hands-on experience in cloud technologies such as AWS, Azure, and GCP. Strong foundation in Linux system administration, containerization, Kubernetes, CI/CD pipelines, Infrastructure as Code, and Active Directory management.

Experience in technical operations, supporting and optimizing IT systems and processes. Focused on building scalable, secure, and efficient solutions, with a continuous commitment to learning and applying DevOps and cloud best practices.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Tech Ops Engineer at Maya
March 1, 2025 - October 1, 2025
Provided 1st line support for corporate systems and endpoint devices; escalated complex issues to higher support teams. Monitored production systems using Splunk, Dynatrace, and AWS; ensured uptime and quick resolution of incidents. Assisted in system maintenance including version checks, patching, and log analysis. Maintained customer service focus while supporting internal staff and systems. Documented incident handling processes and contributed to IT playbooks.
Jr. DevOps Engineer at Prospera
August 1, 2024 - March 1, 2025
Supported IT infrastructure across AWS, Azure, GCP, and DigitalOcean environments. Migrated applications and configured networking (VPNs, DNS, IP management) to ensure availability. Monitored systems with DataDog and Cloudflare, improving operational visibility. Assisted in server maintenance, patching, and troubleshooting of applications and legacy IT systems.
IT Specialist IT Support at Harte Hanks
April 1, 2024 - August 1, 2024
Administered Active Directory, Office 365, and network infrastructure. Provided hardware, software, and network support for contact center operations. Supported internal IT projects and technical onboarding. Delivered customer service and resolved escalations via Jira Service Desk.
Technical Support Specialist at Harte Hanks
January 1, 2019 - January 1, 2023
Delivered IT and technical support for enterprise systems and streaming platforms (HBO, WWE). Resolved endpoint, network, and software issues using Salesforce and Zendesk. Provided direct technical assistance to end-users with high customer satisfaction ratings.

Education

Bachelor of Science in Computer Science at University of Makati
June 1, 2019 - August 1, 2023

Qualifications

AWS Certified Cloud Practitioner
January 11, 2030 - February 11, 2026
KodeKloud DevOps Engineer Course and certs
January 11, 2030 - February 11, 2026

Industry Experience

Computers & Electronics, Software & Internet, Media & Entertainment, Education, Professional Services