Available to hire
I’m Maria Isabel Sison, a detail-oriented professional with hands-on experience in software QA, accounting support, and non-voice customer service. I thrive on helping teams keep operations accurate and moving by documenting processes, tracking issues, and communicating clearly with clients and teammates.
I’m proficient in Google Workspace, Microsoft Office, and project management tools, and I pride myself on catching inconsistencies early, keeping records audit-ready, and delivering timely, reliable updates to management. I enjoy adapting to different work environments and collaborating with cross-functional teams to drive smooth workflows.
Experience Level
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Language
English
Advanced
Work Experience
Accounting Software Quality Assurance Specialist at Hyper-Access Solutions Inc.
June 1, 2023 - PresentExecute functional, regression, sanity, and UAT testing for inventory, sales, and accounting modules. Document test results and defects with clear reproduction steps; coordinate retesting and closure verification. Validate posting logic (invoicing, payments, receipts, disbursements, adjustments) and ensure data integrity across modules through reconciliation of system outputs against manual computations and source documents. Collaborate with developers and end users to clarify requirements within an Agile/Scrum workflow. Verify financial reports and schedules by checking totals, classifications, and document traceability.
Customer Service Representative at Alorica
November 1, 2020 - April 1, 2021Handled non-voice customer support via chat and email for Wish e-commerce (orders, payments, delivery, and account concerns). Processed refund/return requests, investigated tracking/shipment issues, and escalated complex cases when needed. Maintained accurate ticket documentation and consistently met quality and productivity targets.
Accounting Assistant at Atomy Co., Ltd.
April 1, 2017 - May 1, 2018Supported inventory monitoring and stock reconciliation; maintained accurate product records and summaries. Assisted AR reconciliation and collections tracking; processed AP with invoice verification and due-date monitoring. Prepared Requests for Payment with complete supporting documents and coordinated with vendors/internal teams to resolve discrepancies. Processed customer invoices and prepared journal vouchers to record and adjust entries, ensuring accurate posting and complete supporting documents.
Education
BS in Management Accounting at Ateneo de Davao University
January 1, 2019 - January 1, 2023Qualifications
Industry Experience
Software & Internet, Financial Services, Retail, Professional Services, Media & Entertainment
Experience Level
Expert
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