I am Nalaka Fernando, a customer-service oriented professional with a knack for coordinating teams and delivering results. I’ve built hands-on experience in client-facing roles and credit/recovery management in the telecom sector, and I am comfortable juggling multiple priorities under pressure. I am passionate about leveraging my creative and analytical skills to drive successful project outcomes, and I’m eager to grow in a challenging environment that values collaborative planning and reliable execution.

Nalaka Fernando

I am Nalaka Fernando, a customer-service oriented professional with a knack for coordinating teams and delivering results. I’ve built hands-on experience in client-facing roles and credit/recovery management in the telecom sector, and I am comfortable juggling multiple priorities under pressure. I am passionate about leveraging my creative and analytical skills to drive successful project outcomes, and I’m eager to grow in a challenging environment that values collaborative planning and reliable execution.

Available to hire

I am Nalaka Fernando, a customer-service oriented professional with a knack for coordinating teams and delivering results. I’ve built hands-on experience in client-facing roles and credit/recovery management in the telecom sector, and I am comfortable juggling multiple priorities under pressure.

I am passionate about leveraging my creative and analytical skills to drive successful project outcomes, and I’m eager to grow in a challenging environment that values collaborative planning and reliable execution.

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Experience Level

Intermediate

Language

Sinhala, Sinhalese
Fluent
English
Advanced
German
Beginner

Work Experience

Add your work experience history here.

Education

Diploma in Information Technology at Soft Metro Campus
January 1, 2024 - January 1, 2025
GCE A/L at Sri Sumangala Balika Vidyalaya Panadura
January 1, 2016 - January 1, 2020

Qualifications

German Language – A1 Level (Certified Pass)
January 11, 2030 - February 11, 2026

Industry Experience

Media & Entertainment, Professional Services, Telecommunications