Hi, I'm Neelam Haroon, a versatile digital marketer with a focus on social media strategy, content creation, and performance optimization across multiple platforms. I bring end-to-end digital operations experience, campaign execution, and CMS proficiency (Shopify, WordPress), combined with strong customer support and cross-functional coordination to elevate brand experiences and drive measurable results.

NEELAM HAROON

Hi, I'm Neelam Haroon, a versatile digital marketer with a focus on social media strategy, content creation, and performance optimization across multiple platforms. I bring end-to-end digital operations experience, campaign execution, and CMS proficiency (Shopify, WordPress), combined with strong customer support and cross-functional coordination to elevate brand experiences and drive measurable results.

Available to hire

Hi, I’m Neelam Haroon, a versatile digital marketer with a focus on social media strategy, content creation, and performance optimization across multiple platforms.
I bring end-to-end digital operations experience, campaign execution, and CMS proficiency (Shopify, WordPress), combined with strong customer support and cross-functional coordination to elevate brand experiences and drive measurable results.

See more

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

AM Digital Marketing at Alliance Advertising & Marketing
January 1, 2024 - Present
Architect comprehensive digital proposals and media plans for high-value clients, translate business goals into actionable roadmaps with budget allocation across Meta, YouTube, and Google platforms; manage e-commerce social media and campaigns; spearhead CSR campaigns for NGOs; direct end-to-end digital operations with A/B testing and data analysis to optimize ROAS and drive sales growth.
Digital Marketing at Alliance Advertising & Marketing
January 1, 2024 - Present
Architect comprehensive digital proposals and media plans for high-value clients; manage social media content and oversight across platforms; lead Non-Profit & CSR campaigns for NGOs (Alkhidmat, MTJ Foundation, i-Care); direct end-to-end ecommerce operations with A/B testing to optimize ROAS and CTR.
Brand & CS Lead at Alliance Advertising & Marketing
January 1, 2023 - December 30, 2023
Processed customer orders and shipments; collaborated with marketplaces (Sanuallah, Daraz) to enhance brand development; monitored email campaign performance and identified upsell opportunities; maintained sales records and provided actionable feedback to management.
Senior Sales & Support Executive at Abaya.PK
September 1, 2021 - September 5, 2022
Assisted customers via phone and online channels; processed orders and tracked shipments; identified upsell opportunities; maintained records and supported brand presence on the portal; negotiated sales terms with clients and marketplaces.
CSR Executive at Hamson General Traders
January 1, 2019 - March 31, 2020
Maintained product information; managed Daraz seller accounts, overseen returns and claims; monitored daily sales performance and prepared detailed management reports.
Front Desk Officer at Consultants Group
May 1, 2017 - December 31, 2018
Managed reception; greeted visitors, handled calls and correspondence; scheduled meetings; coordinated with CEO for follow-ups and documentation.

Education

MBA in Marketing at Iqra University, Airport Campus
January 11, 2030 - January 1, 2022
MBA in Marketing at Iqra University (IU) - Airport Campus
January 11, 2030 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Non-Profit Organization, Professional Services, Software & Internet, Travel & Hospitality