Skills
Experience Level
Beginner
Language
Portuguese
Fluent
English
Advanced
Work Experience
Ground Handling Agent - Passenger assistance and ground operations support at Menzies Aviation
July 1, 2025 - November 1, 2025Based at Lisbon Airport Terminal 1, collaborated with multiple international airlines. Provided unaccompanied minor assistance during departures, arrivals and transit connections. Delivered check-in counter support including premium check-in services and out-of-gauge baggage handling. Managed passenger boarding procedures, coordinated passport control processes, liaised with airport police for USA-bound flights. Escorted ambulance movements within airport, ensuring safety and procedural compliance.
Retail Assistant at Sport Zone
November 1, 2025 - PresentCustomer assistance during in-store sales activities. Handling sales transactions and cash operations. Coordination of stock control and store organization.
Education
Cabin Crew Attestation (CCA) Training at Pro Fly Academy - Flyhostess Group
October 1, 2024 - December 31, 2024Survival and Emergency Response Training at Pro Fly Academy - Flyhostess Group
October 1, 2024 - December 31, 2024Airport ground handling training at Pro Fly Academy - Flyhostess Group
October 1, 2024 - December 31, 2024Onboard service and VIP passenger handling at Pro Fly Academy - Flyhostess Group
October 1, 2024 - December 31, 2024Personal presentation and professional protocol at Pro Fly Academy - Flyhostess Group
October 1, 2024 - December 31, 2024Real flight practice with pilot accompaniment at Pro Fly Academy - Flyhostess Group
October 1, 2024 - December 31, 2024Qualifications
Cabin Crew Attestation (CCA) Training
October 1, 2024 - December 31, 2024Survival and Emergency Response Training
October 1, 2024 - December 31, 2024Airport ground handling training
October 1, 2024 - December 31, 2024Onboard service and VIP passenger handling
October 1, 2024 - December 31, 2024Personal presentation and professional protocol
October 1, 2024 - December 31, 2024Real flight practice with pilot accompaniment
October 1, 2024 - December 31, 2024Industry Experience
Travel & Hospitality, Retail, Transportation & Logistics
Skills
Experience Level
Beginner
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