I'm a technical project operations professional with 7+ years coordinating cross-functional delivery across multiple concurrent engagements. I serve as a trusted liaison between clients and internal teams to manage schedules, resources, dependencies, and end-to-end project documentation. I’m proactive in risk and issue tracking, escalation, and process improvement, and I excel at tool administration and enabling teams through SOPs and training. In my roles, I’ve led multiple projects across the full lifecycle, supported budget planning and cost control for multi-million-dollar portfolios, and built scalable documentation systems that reduce handoffs and miscommunications. I thrive in collaborative environments, enjoy learning new PM/CRM platforms quickly, and am dedicated to improving governance, stakeholder alignment, and operational efficiency through clear communication and structured processes.

Frederick Ekpenyong Ekpenyong L

I'm a technical project operations professional with 7+ years coordinating cross-functional delivery across multiple concurrent engagements. I serve as a trusted liaison between clients and internal teams to manage schedules, resources, dependencies, and end-to-end project documentation. I’m proactive in risk and issue tracking, escalation, and process improvement, and I excel at tool administration and enabling teams through SOPs and training. In my roles, I’ve led multiple projects across the full lifecycle, supported budget planning and cost control for multi-million-dollar portfolios, and built scalable documentation systems that reduce handoffs and miscommunications. I thrive in collaborative environments, enjoy learning new PM/CRM platforms quickly, and am dedicated to improving governance, stakeholder alignment, and operational efficiency through clear communication and structured processes.

Available to hire

I’m a technical project operations professional with 7+ years coordinating cross-functional delivery across multiple concurrent engagements. I serve as a trusted liaison between clients and internal teams to manage schedules, resources, dependencies, and end-to-end project documentation. I’m proactive in risk and issue tracking, escalation, and process improvement, and I excel at tool administration and enabling teams through SOPs and training.

In my roles, I’ve led multiple projects across the full lifecycle, supported budget planning and cost control for multi-million-dollar portfolios, and built scalable documentation systems that reduce handoffs and miscommunications. I thrive in collaborative environments, enjoy learning new PM/CRM platforms quickly, and am dedicated to improving governance, stakeholder alignment, and operational efficiency through clear communication and structured processes.

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Language

English
Fluent

Work Experience

Project Operations Officer at WESTFIELD GLOBAL LIMITED
December 1, 2021 - Present
Coordinate 15 concurrent projects across the full project lifecycle (intake/kickoff - delivery - closeout), ensuring timelines, budgets, and quality standards are met. Act as a liaison between clients, internal teams, and vendors; provide clear client updates, align expectations, and coordinate resources/equipment to keep deliverables on schedule. Support budget planning and ongoing cost control; track spend and variances across a $2M portfolio, analyze drivers, and surface risks to financial targets. Monitor project health (risks, blockers, dependencies) to identify at-risk projects early; escalate issues with recommended mitigation actions to protect delivery timelines and quality. Track resource availability (people/equipment) across active work; flag capacity conflicts early and coordinate reallocation to reduce delays and bottlenecks. Administer day-to-day project tracking and documentation workflows (status logs, action registers, repositories), ensuring accurate records and cons
Project Officer at FRANKDIOWO LIMITED
July 1, 2020 - November 1, 2021
Supported executive-led initiatives end-to-end across the project lifecycle, coordinating priorities, deliverables, and timelines to keep work on track. Managed action registers and follow-ups; ensured clear owners, due dates, dependencies, and closure — escalating overdue or blocked items to maintain momentum. Monitored progress to identify at-risk items early; surfaced risks, blockers, and dependency issues and supported resolution through structured escalation and follow-through. Developed and maintained workflow documentation (policies, SOPs, process notes) to improve governance, consistency, and onboarding across recurring operations. Supported change adoption by documenting updated workflows and helping teams align to new processes; provided informal training/enablement during rollouts. Coordinated operational projects (recruitment coordination, monthly payroll cycles, recurring initiatives) using structured planning, stakeholder alignment, and documentation.
Project Associate at OFFICE OF THE GOVERNOR, YOUTH SKILL ACQUISITION
July 1, 2019 - July 1, 2020
Coordinated program delivery (workshops, seminars, training sessions) end-to-end: schedules, logistics, materials, stakeholder communications, and post-event reporting. Maintained and audited employee/program databases to ensure accurate, up-to-date records for operational reporting and HR workflows (payroll inputs, performance tracking, training documentation). Managed relationships with external stakeholders (government agencies, NGOs, educational institutions); coordinated outreach, follow-ups, and documentation to support partnerships and program expansion. Supported day-to-day operations: inbox/correspondence management, calendar scheduling, meeting coordination, and file organization to improve communication reliability and execution.

Education

Google Project Management Professional Certification (In view) at Coursera
January 11, 2030 - January 1, 2026
Certified Personnel Manager at Chartered Institute of Human Resource Management
January 11, 2030 - January 1, 2025
Project Management Practice Certificate at National Institute of Information Technology, Abuja, Nigeria
January 11, 2030 - January 1, 2019
B.Sc in Business Administration at Radford University College, Accra, Ghana
January 11, 2030 - January 1, 2016

Qualifications

Google Project Management Professional Certification (In view)
January 11, 2030 - January 1, 2026
Certified Personnel Manager
January 11, 2030 - January 1, 2025
Project Management Practice Certificate
January 11, 2030 - January 1, 2019

Industry Experience

Professional Services, Government, Non-Profit Organization, Other