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Hi, I'm Utkarsh, a product leader with 12+ years of experience architecting and scaling Enterprise SaaS and GenAI platforms. I specialize in agentic AI workflows, RAG architectures, and LLM-based solutions that drive measurable business impact. My work spans BFSI, ecommerce, and healthcare, delivering multi-million revenue impact and reducing costs through intelligent automation. I hold an MBA from XLRI, several Azure and M365 certifications, and have led cross-functional teams to launch AI-powered products and platforms. I enjoy turning complex problems into actionable roadmaps and mentoring teams to deliver customer value.…Hi, I'm Utkarsh, a product leader with 12+ years of experience architecting and scaling Enterprise SaaS and GenAI platforms. I specialize in agentic AI workflows, RAG architectures, and LLM-based solutions that drive measurable business impact. My work spans BFSI, ecommerce, and healthcare, delivering multi-million revenue impact and reducing costs through intelligent automation. I hold an MBA from XLRI, several Azure and M365 certifications, and have led cross-functional teams to launch AI-powered products and platforms. I enjoy turning complex problems into actionable roadmaps and mentoring teams to deliver customer value.

Utkarsh Venak

AI Strategy Consultant, Data Scientist, AI Engineer, +1

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Hi, I'm Utkarsh, a product leader with 12+ years of experience architecting and scaling Enterprise SaaS and GenAI platforms. I specialize in agentic AI workflows, RAG architectures, and LLM-based solutions that drive measurable business impact. My work spans BFSI, ecommerce, and healthcare, delivering multi-million revenue impact and reducing costs through intelligent automation. I hold an MBA from XLRI, several Azure and M365 certifications, and have led cross-functional teams to launch AI-powered products and platforms. I enjoy turning complex problems into actionable roadmaps and mentoring teams to deliver customer value.…Hi, I'm Utkarsh, a product leader with 12+ years of experience architecting and scaling Enterprise SaaS and GenAI platforms. I specialize in agentic AI workflows, RAG architectures, and LLM-based solutions that drive measurable business impact. My work spans BFSI, ecommerce, and healthcare, delivering multi-million revenue impact and reducing costs through intelligent automation. I hold an MBA from XLRI, several Azure and M365 certifications, and have led cross-functional teams to launch AI-powered products and platforms. I enjoy turning complex problems into actionable roadmaps and mentoring teams to deliver customer value.

Available to hire

Hi, I’m Utkarsh, a product leader with 12+ years of experience architecting and scaling Enterprise SaaS and GenAI platforms. I specialize in agentic AI workflows, RAG architectures, and LLM-based solutions that drive measurable business impact.

My work spans BFSI, ecommerce, and healthcare, delivering multi-million revenue impact and reducing costs through intelligent automation. I hold an MBA from XLRI, several Azure and M365 certifications, and have led cross-functional teams to launch AI-powered products and platforms. I enjoy turning complex problems into actionable roadmaps and mentoring teams to deliver customer value.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Hindi

Advanced

German

Intermediate

Arabic

Intermediate

Spanish; Castilian

Beginner

Work Experience

Product Manager – AI Center of Excellence at Jio Platforms Limited

July 1, 2022 - Present

Own the product strategy and roadmap for GenAI platforms, recommendation engines, and enterprise LLMs. Architected the AI Suite roadmap, transitioning legacy software into RAG-enabled AI products and managed the full PDLC for CoE initiatives. Built a scalable GenAI platform to democratize AI access based on F1 scores and HITL evaluations. Deployed enterprise-grade AI and RAG-based health-insurance bots, reducing time-to-market by 41 hours per month and standardizing AI governance. Created MVPs for multi-modal LLM chat capabilities integrating Jio and WhatsApp for cross-platform ecommerce, and designed agentic AI pipelines to parse codebases and generate API docs, reducing backlog and errors by 23-40%. Implemented advanced prompting techniques and governance to improve model reliability and reduce hallucinations. Drove a 46% surge in watch time and 33% growth in JioTV+ subscribers through deep user profiling and telemetry.

Product Management, Tech Lead at Concentrix

June 1, 2021 - October 31, 2022

Led technical product management and drove cross-functional initiatives with legal and compliance teams to improve user retention. Implemented an AI-driven predictive analytics model to evaluate CSAT, reducing client attrition. Achieved ~20% improvement in project efficiency via Agile practices, and led GDPR integrations with security and compliance stakeholders. Collaborated with design and engineering teams on UI/UX for React-based modules and spearheaded GTM strategies for AI-enabled features and translated catalog capabilities.

Consultant and Sr Specialist at Concentrix

February 1, 2019 - April 30, 2020

Managed a client project portfolio across Europe, increasing revenue from 300 to 4,500 users for an prognosis AI solution. Led data migration automation to AWS/Azure, and supervised a 10-member product team. Enhanced productivity through team restructuring and stakeholder engagement, and contributed to security/compliance initiatives including GDPR and E-discovery.

Application Developer Analyst at Accenture Solutions Pvt. Ltd.

November 1, 2014 - February 28, 2019

Developed a healthcare web/mobile MVP using Agile, Java, and JBoss. Automated ticket logging to improve operational efficiency and trained in DevOps. Led data migration scripts and contributed to CRM/messaging integration projects, including migrating user accounts from Lync to Skype for Business on Azure. Served as a liaison to streamline cross-functional collaboration, resulting in improved CSAT and SLA performance.