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I am an enthusiastic and dedicated professional with a background in customer service, administration, and project coordination. I thrive in fast-paced settings, delivering excellent service and building strong relationships with clients and colleagues. I am proactive, detail-oriented, and comfortable coordinating cross-functional teams. I enjoy developing efficient processes, training new teammates, and driving projects from concept to completion to help the organization meet its goals.…I am an enthusiastic and dedicated professional with a background in customer service, administration, and project coordination. I thrive in fast-paced settings, delivering excellent service and building strong relationships with clients and colleagues. I am proactive, detail-oriented, and comfortable coordinating cross-functional teams. I enjoy developing efficient processes, training new teammates, and driving projects from concept to completion to help the organization meet its goals.

Chitalu Nakazwe

Content Producer, Assistant Producer, Production Manager, +3

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I am an enthusiastic and dedicated professional with a background in customer service, administration, and project coordination. I thrive in fast-paced settings, delivering excellent service and building strong relationships with clients and colleagues. I am proactive, detail-oriented, and comfortable coordinating cross-functional teams. I enjoy developing efficient processes, training new teammates, and driving projects from concept to completion to help the organization meet its goals.…I am an enthusiastic and dedicated professional with a background in customer service, administration, and project coordination. I thrive in fast-paced settings, delivering excellent service and building strong relationships with clients and colleagues. I am proactive, detail-oriented, and comfortable coordinating cross-functional teams. I enjoy developing efficient processes, training new teammates, and driving projects from concept to completion to help the organization meet its goals.

Available to hire

I am an enthusiastic and dedicated professional with a background in customer service, administration, and project coordination. I thrive in fast-paced settings, delivering excellent service and building strong relationships with clients and colleagues.

I am proactive, detail-oriented, and comfortable coordinating cross-functional teams. I enjoy developing efficient processes, training new teammates, and driving projects from concept to completion to help the organization meet its goals.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Advisor at Centrix Corporation (Korean Air)

April 1, 2022 - Present

Delivered excellent customer service and support; handled customer inquiries and requests; maintained confidentiality; resolved issues quickly; developed strong client relationships; trained new staff; prepared communications and documentation; managed high-volume inquiries; coordinated high-stakes meetings; developed filing systems; supported overall administration.

Executive Assistant at Jacaranda Hub

December 1, 2021 - February 1, 2022

Offered product information; responded to customer inquiries; built relationships with customers; fostered collaboration.

Finance Executive at Prudential – Life Assurance

September 1, 2020 - December 1, 2020

Supported financial operations; assisted with planning and reporting; contributed to ethical financial practices.