Available to hire
Friendly and efficient office worker with over 3 years of experience in providing exceptional customer service, managing front desk operations, and supporting administrative functions.
I am adept at handling a high volume of calls, greeting visitors, and managing schedules, while maintaining a positive and professional demeanor.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
Customer Service Representative at Revolut
October 1, 2024 - June 1, 2025Reinforcing high quality customer support, providing assistance through inbound and outbound communications, clearing customer expectations through the provision accurate and exceptional service, managing each interaction with professionalism and care, with little to no supervision. Exceeded expectations and targets, providing a smooth interaction with clients to ensure client satisfaction. Maintained quality calls resulting in great KPI matrices with 100% customer satisfaction.
Customer Service Representative at Ryanair
February 1, 2022 - June 1, 2023Reinforcing high quality customer support, providing assistance through inbound and outbound communications, clearing customer expectations through the provision of accurate and exceptional service, managing each interaction with professionalism and care, with little to no supervision. Slashing all set expectations by the company and exceeding all set targets, providing a smooth interaction with clients to ensure client satisfaction. Maintained quality calls resulting in great KPI metrics with 100% customer satisfaction.
Administration Worker at SoftSwiss
January 1, 2021 - September 1, 2021Taking care of the circulation of accounts and personnel documents. Checking the validity of term and temporary contracts. Control and handling of documents required for projects. Assistance in settlement and working Ame records.
English Language Teacher at Freelance / Private Tutoring
December 1, 2019 - December 1, 2020Taught English to 10+ students of varying levels, focusing on conversational fluency and grammar. Developed customized lesson plans improving student confidence in speaking and listening within 3 months. Incorporated interactive activities and cultural topics to make learning engaging and practical. Helped students prepare for academic and professional settings, leading to measurable language improvement.
English Language Teacher at Freelance / Private Tutoring
January 1, 2024 - PresentFreelance / tutoring in 2024 in Poland & South Africa.
Education
Bachelor of Science in Nursing at Powislanska University
March 1, 2024 - February 1, 2027Qualifications
Industry Experience
Education, Professional Services, Retail
Skills
Experience Level
Expert
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator in Gdansk today.