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Hello, I’m Azra Begum, an organised and adaptable Administrator with extensive experience across customer service, office support, and business operations. I excel at managing busy workloads, handling customer and supplier queries, and maintaining accurate records. I’m confident with Microsoft Office and Google Workspace, and I pride myself on reliability, attention to detail, and a professional approach to supporting both teams and customers. I thrive in fast-paced environments and enjoy applying my organisational and communication skills to improve processes and service delivery. In addition to my client-facing and admin experience, I run a small E-commerce business on Amazon, which has strengthened my stock management, supplier negotiation, and financial record-keeping using Google Sheets.…Hello, I’m Azra Begum, an organised and adaptable Administrator with extensive experience across customer service, office support, and business operations. I excel at managing busy workloads, handling customer and supplier queries, and maintaining accurate records. I’m confident with Microsoft Office and Google Workspace, and I pride myself on reliability, attention to detail, and a professional approach to supporting both teams and customers. I thrive in fast-paced environments and enjoy applying my organisational and communication skills to improve processes and service delivery. In addition to my client-facing and admin experience, I run a small E-commerce business on Amazon, which has strengthened my stock management, supplier negotiation, and financial record-keeping using Google Sheets.

Azra Begum

Project Manager, Content Producer, Content Creator, +2

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Hello, I’m Azra Begum, an organised and adaptable Administrator with extensive experience across customer service, office support, and business operations. I excel at managing busy workloads, handling customer and supplier queries, and maintaining accurate records. I’m confident with Microsoft Office and Google Workspace, and I pride myself on reliability, attention to detail, and a professional approach to supporting both teams and customers. I thrive in fast-paced environments and enjoy applying my organisational and communication skills to improve processes and service delivery. In addition to my client-facing and admin experience, I run a small E-commerce business on Amazon, which has strengthened my stock management, supplier negotiation, and financial record-keeping using Google Sheets.…Hello, I’m Azra Begum, an organised and adaptable Administrator with extensive experience across customer service, office support, and business operations. I excel at managing busy workloads, handling customer and supplier queries, and maintaining accurate records. I’m confident with Microsoft Office and Google Workspace, and I pride myself on reliability, attention to detail, and a professional approach to supporting both teams and customers. I thrive in fast-paced environments and enjoy applying my organisational and communication skills to improve processes and service delivery. In addition to my client-facing and admin experience, I run a small E-commerce business on Amazon, which has strengthened my stock management, supplier negotiation, and financial record-keeping using Google Sheets.

Available to hire

Hello, I’m Azra Begum, an organised and adaptable Administrator with extensive experience across customer service, office support, and business operations. I excel at managing busy workloads, handling customer and supplier queries, and maintaining accurate records. I’m confident with Microsoft Office and Google Workspace, and I pride myself on reliability, attention to detail, and a professional approach to supporting both teams and customers.

I thrive in fast-paced environments and enjoy applying my organisational and communication skills to improve processes and service delivery. In addition to my client-facing and admin experience, I run a small E-commerce business on Amazon, which has strengthened my stock management, supplier negotiation, and financial record-keeping using Google Sheets.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Self-Employed – E-commerce (Amazon FBA) at Self-Employed – E-commerce (Amazon FBA)

January 1, 2019 - Present

Successfully built and managed an online retail business on the Amazon platform. Administer day-to-day operations including orders, stock levels, and supplier relationships. Liaise with suppliers by phone and email, negotiating pricing and delivery terms. Monitor and reprice listings to maintain competitiveness and profitability. Keep accurate financial and stock records using Google Sheets. Prepare invoices and documentation for year-end accounts.

Metering Administrator at Bristol Water

October 1, 2016 - November 30, 2018

Scheduled and allocated jobs to surveyors and plumbers. Handled customer and internal queries via phone and email. Trained and supported new members of staff. Maintained accurate work schedules and records.

Administrator at Harveys Furniture

February 1, 2012 - October 31, 2016

Coordinated customer deliveries and prepared documentation for drivers. Provided telephone and email support to stores, call centres, and customers. Managed warehouse stock records and prepared weekly reports.

Data Entry Administrator at NHS

December 1, 2011 - February 29, 2012

Inputted and proofread large volumes of data accurately. Supported wider office functions in a busy environment.

Administrative & Customer Service Roles at Multiple Organisations (Everything Everywhere, Bristol City Council, AXA, Bristol Black Carers, Ofsted, Planning Inspectorate)

January 1, 2002 - December 31, 2011

Gained wide-ranging administrative and customer service experience. Duties included handling customer queries (phone/email/switchboard), data entry and record keeping, filing and scanning, and supporting teams and projects in fast-paced environments.