Valentina Petrova
Hi, I’m Valentina Petrova, a proactive Virtual Assistant with a background in sales, floristry, and customer service.
About
Hi, I’m Valentina Petrova, a proactive Virtual Assistant with a background in sales, floristry, and customer service. I enjoy turning organizational chaos into smooth, friendly experiences for clients and teammates, and I keep operations running with dependable administrative support.
Over the years I’ve managed social media tasks, created bouquets and decorative pieces, coordinated orders and deliveries, and collaborated with suppliers to ensure quality. I’m eager to bring efficiency, creativity, and a collaborative spirit to new projects.
- 6 years' experience
- Joined February 2026
Skills· 7
Languages
- LithuanianFluent
- EnglishFluent
- RussianAdvanced
Industry experience
- Retail
- Consumer Goods
- Media & Entertainment
- Professional Services
- Education
Work experience
Oversee daily operations, ensuring efficiency, service quality, and smooth workflow. Handle paperwork, administrative tasks, invoicing, calls, and email communication. Manage customer relations, inquiries, and issue resolution. Coordinate with suppliers and supervise staff schedules and performance.
Assisted customers in choosing floral arrangements tailored to their needs. Created bouquets and decorative compositions for various occasions. Handled orders, payments, and coordinated timely deliveries. Managed inventory and ensured fresh, well-stocked products.
Provided excellent customer service by assisting clients with product selection and pet care inquiries. Managed sales transactions, processed orders, and maintained accurate records. Handled inventory reception and ensured products were properly stocked. Utilized computer systems for product tracking, orders, and store operations.
Education
Certifications and awards
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