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I am Willis Kabuye, a results-driven Virtual Assistant & Remote Operations Specialist with 15+ years of remote-work excellence supporting international clients. I specialize in healthcare operations, cross-time zone coordination, and GDPR/data privacy compliance, delivering reliable back-office and administrative support across US, UK, and East Africa time zones. I excel at leading 24/7 remote coverage teams, optimizing workflows with digital tools, and maintaining 100% client satisfaction by ensuring accurate schedules, seamless communication, and meticulous data management.…I am Willis Kabuye, a results-driven Virtual Assistant & Remote Operations Specialist with 15+ years of remote-work excellence supporting international clients. I specialize in healthcare operations, cross-time zone coordination, and GDPR/data privacy compliance, delivering reliable back-office and administrative support across US, UK, and East Africa time zones. I excel at leading 24/7 remote coverage teams, optimizing workflows with digital tools, and maintaining 100% client satisfaction by ensuring accurate schedules, seamless communication, and meticulous data management.

Willis Kabuye

Project Manager, Content Producer, Content Creator, +2

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I am Willis Kabuye, a results-driven Virtual Assistant & Remote Operations Specialist with 15+ years of remote-work excellence supporting international clients. I specialize in healthcare operations, cross-time zone coordination, and GDPR/data privacy compliance, delivering reliable back-office and administrative support across US, UK, and East Africa time zones. I excel at leading 24/7 remote coverage teams, optimizing workflows with digital tools, and maintaining 100% client satisfaction by ensuring accurate schedules, seamless communication, and meticulous data management.…I am Willis Kabuye, a results-driven Virtual Assistant & Remote Operations Specialist with 15+ years of remote-work excellence supporting international clients. I specialize in healthcare operations, cross-time zone coordination, and GDPR/data privacy compliance, delivering reliable back-office and administrative support across US, UK, and East Africa time zones. I excel at leading 24/7 remote coverage teams, optimizing workflows with digital tools, and maintaining 100% client satisfaction by ensuring accurate schedules, seamless communication, and meticulous data management.

Available to hire

I am Willis Kabuye, a results-driven Virtual Assistant & Remote Operations Specialist with 15+ years of remote-work excellence supporting international clients. I specialize in healthcare operations, cross-time zone coordination, and GDPR/data privacy compliance, delivering reliable back-office and administrative support across US, UK, and East Africa time zones.

I excel at leading 24/7 remote coverage teams, optimizing workflows with digital tools, and maintaining 100% client satisfaction by ensuring accurate schedules, seamless communication, and meticulous data management.

Skills

Google Drive

Experience Level

Google Drive

Expert

Language

English

Fluent

Work Experience

Remote Project Lead & Virtual Operations Lead at Fusionex Solutions Group

July 1, 2015 - Present

Primary remote point of contact for UK healthcare clients, managing administrative back-office functions across three time zones; led 24/7 virtual support teams; implemented digital workflow solutions to improve communication between Uganda office and UK clients; oversaw healthcare operations including medical staffing & scheduling, UK payroll & compliance, HMRC reporting, Auto-Enrolment pension administration and compliance; credentialing and Right to Work checks; high-volume data processing and client onboarding.

Staffing & Recruitment Coordinator at Arosaro

August 1, 2014 - November 1, 2017

Managed full-cycle provider recruitment for healthcare staffing, conducted screenings and reference checks; digital coordination of job postings; maintained candidate availability and client requirements in a centralized database; supervised booking teams and staff scheduling to ensure client coverage.

Project Coordinator at Humanitarian Care

April 1, 2012 - June 1, 2013

Supervised project lifecycles from initiation to delivery; facilitated stakeholder communication and regular status updates; prepared meeting agendas and minutes, tracked project hours and expenses to stay within budgets.

Executive Personal Assistant at Innovative Masters Holdings Group

August 1, 2010 - March 1, 2012

Provided comprehensive executive support including complex calendar management, travel coordination, confidential correspondence handling, and client relations to promote satisfaction and retention in a remote-work setting.

Shift Supervisor & Remote Support Lead at Zundati International

April 1, 2007 - July 1, 2010

Delivered remote US-market support, established remote team schedules, conducted performance management and conflict resolution to maintain high-quality service across US hours.