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With over six years of proven success in generating new business opportunities and optimizing sales pipeline. Expert at utilizing CRM systems to qualify leads, foster strong client relationships, and consistently exceed sales quotas. Skilled in prospecting, email outreach, and active listening to identify customer needs and provide tailored solutions. Recognized for achieving monthly quotas of qualified opportunities and fostering a collaborative team environment.…With over six years of proven success in generating new business opportunities and optimizing sales pipeline. Expert at utilizing CRM systems to qualify leads, foster strong client relationships, and consistently exceed sales quotas. Skilled in prospecting, email outreach, and active listening to identify customer needs and provide tailored solutions. Recognized for achieving monthly quotas of qualified opportunities and fostering a collaborative team environment.

Adrian Dominic Brillo

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With over six years of proven success in generating new business opportunities and optimizing sales pipeline. Expert at utilizing CRM systems to qualify leads, foster strong client relationships, and consistently exceed sales quotas. Skilled in prospecting, email outreach, and active listening to identify customer needs and provide tailored solutions. Recognized for achieving monthly quotas of qualified opportunities and fostering a collaborative team environment.…With over six years of proven success in generating new business opportunities and optimizing sales pipeline. Expert at utilizing CRM systems to qualify leads, foster strong client relationships, and consistently exceed sales quotas. Skilled in prospecting, email outreach, and active listening to identify customer needs and provide tailored solutions. Recognized for achieving monthly quotas of qualified opportunities and fostering a collaborative team environment.

Available to hire

With over six years of proven success in generating new business opportunities and optimizing sales pipeline. Expert at utilizing CRM systems to qualify leads, foster strong client relationships, and consistently exceed sales quotas. Skilled in prospecting, email outreach, and active listening to identify customer needs and provide tailored solutions. Recognized for achieving monthly quotas of qualified opportunities and fostering a collaborative team environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Tagalog

Fluent

Work Experience

Sales Development Representative at Lightspeed Commerce

April 1, 2025 - Present

Qualifies inbound leads from marketing-generated sources via phone and email; nurtures leads to qualification for the inside sales team; maintains multiple lead sources and Salesforce-based data; consistently exceeds monthly targets and improves pipeline efficiency; collaborates with sales teams and provides regular reports to management.

Senior Sales Development Representative at PandaDoc

May 1, 2021 - June 30, 2024

Qualifies inbound and outbound leads via calls, emails, and chat; nurtures them to qualification for the inside sales team; manages multiple lead sources and CRM data; consistently exceeds monthly targets and optimizes the sales pipeline; collaborates with Account Executives to schedule meetings; delivers regular reports to sales manager.

Sales Development Representative at Crisalix

March 1, 2018 - May 31, 2021

Improved pipeline efficiency by conducting detailed lead data analysis in Salesforce and Salesloft; qualified incoming warm and cold leads via calls, emails, toll-free lines, and chatbot; organized and maintained lead data to streamline sales processes and enhance decision-making; consistently achieved monthly quotas of qualified opportunities.

Customer Support Representative at TaskUs

September 1, 2015 - March 31, 2018

Resolved customer issues using advanced problem-solving skills; enhanced customer experience through effective communication; promptly resolved issues to boost client satisfaction; provided proactive warranty upgrades and coordinated technician visits to ensure prompt issue resolution.

Technical Support Representative at Convergys

April 1, 2015 - September 30, 2015

Provided detailed support for HP Desktop issues; ensured accurate issue resolution via remote guidance; facilitated timely technician appointments and effective warranty workflows; maintained high levels of customer satisfaction through proactive communication.

Technical Support Representative at Harte Hanks

March 1, 2014 - April 30, 2015

Delivered technical support to customers via phone and chat; leveraged deep technical knowledge to resolve issues remotely; guided customers through complex problems with clear explanations and empathetic service.