Administrative Assistant at Callerton Academy

Developed and proofread written communications to be distributed digitally across email and web platforms for over 680 external partners, ensuring clarity, accessibility and customer-first engagement. Competent in adopting new digital tools, evidenced through current use of Adobe and Office 365 to edit and produce content as well as data for internal and external stakeholders. Coordinated multiple projects to meet tight deadlines with out compromising brand-standards through attention to detail, anticipating daily challenges and identified processes for improvement. Demonstrated excellent oral and written communication skills by liaising with stakeholders from a diverse background. A team-player showing flexibility by supporting colleagues in departments while short in numbers due to illness and/or increase in workload.

Support Staff Governor at Callerton Academy

Provided oversight and quality to enhance pupil achievement and academy performance. Utilised feedback and analytics from surveys to identify processes for improvements. Supported and provided a voice for interests of academy staff, ensuring accountability to the board and public bodies.

Student Journalist at Jesmond Local

Produced hyper-local content, posted on WordPress, optimised for both mobile and desk-top engagement. Proofread articles to ensure alignment with house style for public publication. Analysed post-publication engagement to identify opportunities for audience growth and improved reach, distributing content on multiple media platforms i.e. TikTok and Instagram. Developed and used knowledge of SEO and keyword optimisation to positively increase targeted website traffic. Confidently sourced and interviewed local and national figures that strengthen articles to positively influence community rapport.