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Hi, I’m Alan Castillo. I’m a graphic designer with 7+ years of experience in graphic design and attention to detail. I specialize in digital and printed designs, seasonal artworks, social media content, and video editing. I’m passionate about delivering experiences through creativity and clear communication. I’m seeking opportunities as a social media manager, graphic designer, customer service representative, or data entry specialist, where I can leverage my experience in Adobe Creative Suite, content creation, and client collaboration to help brands shine and customers feel valued.…Hi, I’m Alan Castillo. I’m a graphic designer with 7+ years of experience in graphic design and attention to detail. I specialize in digital and printed designs, seasonal artworks, social media content, and video editing. I’m passionate about delivering experiences through creativity and clear communication. I’m seeking opportunities as a social media manager, graphic designer, customer service representative, or data entry specialist, where I can leverage my experience in Adobe Creative Suite, content creation, and client collaboration to help brands shine and customers feel valued.

Alan Castillo

Graphic Designer, Social Media Manager, Video Editor, +1

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Hi, I’m Alan Castillo. I’m a graphic designer with 7+ years of experience in graphic design and attention to detail. I specialize in digital and printed designs, seasonal artworks, social media content, and video editing. I’m passionate about delivering experiences through creativity and clear communication. I’m seeking opportunities as a social media manager, graphic designer, customer service representative, or data entry specialist, where I can leverage my experience in Adobe Creative Suite, content creation, and client collaboration to help brands shine and customers feel valued.…Hi, I’m Alan Castillo. I’m a graphic designer with 7+ years of experience in graphic design and attention to detail. I specialize in digital and printed designs, seasonal artworks, social media content, and video editing. I’m passionate about delivering experiences through creativity and clear communication. I’m seeking opportunities as a social media manager, graphic designer, customer service representative, or data entry specialist, where I can leverage my experience in Adobe Creative Suite, content creation, and client collaboration to help brands shine and customers feel valued.

Available to hire

Hi, I’m Alan Castillo. I’m a graphic designer with 7+ years of experience in graphic design and attention to detail. I specialize in digital and printed designs, seasonal artworks, social media content, and video editing. I’m passionate about delivering experiences through creativity and clear communication.

I’m seeking opportunities as a social media manager, graphic designer, customer service representative, or data entry specialist, where I can leverage my experience in Adobe Creative Suite, content creation, and client collaboration to help brands shine and customers feel valued.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Customer Service Representative at ALORICA GUATEMALA

January 1, 2016 - December 31, 2020

Outbound calls to provide assistance for homeowners in projects, remodels and home improvement. Built strong relationships with potential customers, understood their needs and desires for enhancements. Set appointments for professionals and contractors. Provided back-office assistance for customers, supported technical website issues and app troubles. Troubleshooted order and product issues and assisted with missing orders/packages to ensure customer satisfaction.

Customer Service / Support Agent at INTOUCH CX

August 1, 2021 - June 1, 2025

Handled customer inquiries from home, supported website and app issues, and assisted with order-related concerns to maintain customer satisfaction. Coordinated with teams to resolve technical problems and improved response times.