Hi, I’m Andrew North. I’m a Project Manager with over 10 years of experience leading cross-functional initiatives across healthcare, financial services, and market research. I specialize in turning complex objectives into structured plans that deliver on time, manage risk, and protect stakeholder expectations. I’m known for clear communication, disciplined execution, and a calm, solutions-focused approach in fast-moving environments. Whether launching new operations, coordinating client-facing projects, or improving internal processes, I focus on alignment, accountability, and measurable results.

Andrew North

Hi, I’m Andrew North. I’m a Project Manager with over 10 years of experience leading cross-functional initiatives across healthcare, financial services, and market research. I specialize in turning complex objectives into structured plans that deliver on time, manage risk, and protect stakeholder expectations. I’m known for clear communication, disciplined execution, and a calm, solutions-focused approach in fast-moving environments. Whether launching new operations, coordinating client-facing projects, or improving internal processes, I focus on alignment, accountability, and measurable results.

Available to hire

Hi, I’m Andrew North. I’m a Project Manager with over 10 years of experience leading cross-functional initiatives across healthcare, financial services, and market research. I specialize in turning complex objectives into structured plans that deliver on time, manage risk, and protect stakeholder expectations.

I’m known for clear communication, disciplined execution, and a calm, solutions-focused approach in fast-moving environments. Whether launching new operations, coordinating client-facing projects, or improving internal processes, I focus on alignment, accountability, and measurable results.

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Work Experience

Project Manager at WS Audiology
January 1, 2023 - January 1, 2025
Managed the opening of Greenfield hearing clinics from leasing to grand opening. Developed and executed a detailed project plan with timelines, budgets, and resource allocation. Coordinated with architects, contractors, suppliers, and regulatory bodies. Worked with architectural partner to optimize layout for patient comfort, equipment needs, and workflow. Monitored budget, controlled costs, identified risks (delays, budget overruns, operational challenges) and implemented mitigation strategies to keep the project on track.
Associate Project Manager at The Harris Poll
January 1, 2022 - January 1, 2023
Managed numerous short-term market research projects, ensuring deliverables within timelines and aligning client expectations. Served as single point of contact for multiple workflows and reporting systems; ensured cross-department coordination and optimized internal processes for efficiency. Maintained project scope and budget while achieving customer goals; demonstrated flexibility in prioritizing tasks in changing environments.
Project Coordinator at Canon Medical Informatics
January 1, 2019 - January 1, 2021
Facilitator for technical professional services team. Managed multiple projects, balanced responsibilities across clients, and acted as the primary contact for the department. Allocated work to customer service staff by availability and skill; generated statistical reports analyzing trends and informing resource allocation. Represented the integration project to standardize customer service across four global locations.
Case Coordinator at Manulife Financial
January 1, 2015 - January 1, 2017
Point of contact for Advisors, Underwriters and Case Coordinators; processed insurance applications with diligence and accuracy within deadlines. Cultivated long-term relationships with Insurance Advisors, resolving conflicts and enhancing product understanding while complying with legal/privacy guidelines. Achieved productivity standards and contributed to business growth. Participated in Internal Team Improvement Council to drive better team structures and problem solving.
Medical Tele-Interviewer at Manulife Financial
January 1, 2010 - January 1, 2015
Conducted medical interviews with clients to confirm details and obtain full medical histories, ensuring turnaround standards and accuracy of medical records. Communicated privacy considerations tactfully and handled sensitive information professionally. Collaborated with insurance advisors to explain the tele-interview process and responded to rush cases aligned with compensation goals. Developed and maintained a statistical model to track call volumes and generate schedules to minimize client wait times.

Education

Post-Graduate Diploma in Project Management at Conestoga College
January 11, 2030 - February 12, 2026
Honours Bachelor of Arts in Economics (minor in Philosophy) at University of Toronto
January 11, 2030 - February 12, 2026

Qualifications

CAPM - Certified Associate in Project Management
January 11, 2030 - February 12, 2026

Industry Experience

Healthcare, Professional Services, Financial Services, Software & Internet

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