Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a results-focused operations and project management professional with a track record of delivering strategic improvements across global, cross-functional teams. I excel at implementing system solutions, driving process re-engineering, and guiding change management to achieve business goals.\n\nI build strong teams through engagement, translate business needs into actionable plans, and collaborate with leadership to align operations with strategy. I am passionate about delivering excellence in service quality and efficiency through data-driven decision making and smart technology adoption.…I am a results-focused operations and project management professional with a track record of delivering strategic improvements across global, cross-functional teams. I excel at implementing system solutions, driving process re-engineering, and guiding change management to achieve business goals.\n\nI build strong teams through engagement, translate business needs into actionable plans, and collaborate with leadership to align operations with strategy. I am passionate about delivering excellence in service quality and efficiency through data-driven decision making and smart technology adoption.

Debara Tak Po Cheung

Project Manager, Production Manager, Studio Manager, +1





I am a results-focused operations and project management professional with a track record of delivering strategic improvements across global, cross-functional teams. I excel at implementing system solutions, driving process re-engineering, and guiding change management to achieve business goals.\n\nI build strong teams through engagement, translate business needs into actionable plans, and collaborate with leadership to align operations with strategy. I am passionate about delivering excellence in service quality and efficiency through data-driven decision making and smart technology adoption.…I am a results-focused operations and project management professional with a track record of delivering strategic improvements across global, cross-functional teams. I excel at implementing system solutions, driving process re-engineering, and guiding change management to achieve business goals.\n\nI build strong teams through engagement, translate business needs into actionable plans, and collaborate with leadership to align operations with strategy. I am passionate about delivering excellence in service quality and efficiency through data-driven decision making and smart technology adoption.

Available to hire

I am a results-focused operations and project management professional with a track record of delivering strategic improvements across global, cross-functional teams. I excel at implementing system solutions, driving process re-engineering, and guiding change management to achieve business goals.\n\nI build strong teams through engagement, translate business needs into actionable plans, and collaborate with leadership to align operations with strategy. I am passionate about delivering excellence in service quality and efficiency through data-driven decision making and smart technology adoption.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Work Experience

Director, Operations and Special Projects at ALDO

January 1, 2024 - Present

Developed and implemented strategic plans to improve operational processes; Managed inventory controls and financial planning while maintaining service quality; Coordinated cross-functional teams to streamline operations and accelerate project completion; Analyzed operational data to identify improvement opportunities and translated findings into actionable plans; Oversaw the implementation of new technologies and systems to enhance capabilities and efficiency; Collaborated with senior management to align operational strategies with overall business goals.

Senior Sales and Operations Planning Manager at VF Corporation

January 1, 2017 - January 1, 2024

Responsible for the overall management of the S&OP cycle with emphasis on content that drives business results; Led weekly cross-functional meetings to align on shipping expectations (month & quarter) and secure leadership forecast alignment; Collaborated with business teams to develop and enhance architecture to better track KPIs; Developed and implemented performance improvement strategies to promote continuous improvement, drive efficiency and business effectiveness; Ensured adherence to customer contractual terms and partnered with Sales to identify areas of discussion with customers.

Manager Customer Care at Sigvaris Corp.

January 1, 2016 - January 1, 2017

Introduced higher standards for customer service and increased efficiency by streamlining operations; Managed and improved all key systems and tools including Salesforce, Syspro, Maximizer, SNA, Dealer Portal, and Avaya; Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags; Assessed call center trends to identify improvements and devise forward-thinking approaches to better align processes with intended results; Implemented programs to ensure attainment of business plan for growth and profit; Facilitated organizational change initiatives within the department.

Group Leader Customer Service at CAE Inc.

January 1, 2012 - January 1, 2016

Manage & led multi-disciplinary local and international customer interface teams; Responsible for hiring, training and annual performance reviews for all employees; Define, track & monitor business unit KPIs; responsible for monthly Governance reporting to VPs; Propose, plan, execute and implement all IT efforts for Customer Web Portal; Manage cost and warranty spent to meet business unit objectives; Manage deployment of resources to customer sites; Implement action plans to achieve corporate strategic plans; Lead 24/7 emergency hotlines to provide best in class AOG support services; Work closely with major Suppliers to obtain competitive pricing and lead times.

Project Manager at CAE Inc.

January 1, 2010 - January 1, 2012

Responsible for planning and implementation of projects; Conduct Monthly Project Review and Governance; Facilitate project-related team meetings, including kick-offs, status and client reviews; Define project tasks, and requirements; Coordinate with various departments to set objectives and timelines; Manage projects budgets and resource allocation; Monitor project risks, progress and interventions to achieve output.

Logistics Support Analyst at CAE Inc.

January 1, 2008 - January 1, 2010

Analyse inventory level for global depots; Maintain and recommend emergency stock levels for customer requirements and for CAE depot network; Supporting and enhancing parts ordering processes; Exercising sound judgment to maximize inventory turnaround while ensuring parts availability strategies; Ensuring 100% on time delivery to customers; Completing monthly metrics activities.

Value Added and Programming Manager at Future Electronics

January 1, 2007 - January 1, 2008

Responsible for team development and support; Negotiate with various programming and value added vendors in pricing; Develop and maintain metrics; Implement new working procedures.

Value Added and Programming Analyst at Future Electronics

January 1, 2006 - January 1, 2007

Developed online First Article Request Form in conjunction with IT; Negotiate pricing, create spreadsheets, analyzing reports and implementing projects to enhance productivity and competitiveness of the company; Responsible for programming CCAR resolutions by communicating with Quality department, 3rd parties and the sales team.

Value Added and Programming First Article Coordinator at Future Electronics

January 1, 2004 - January 1, 2006

Ensure all necessary First Articles information are obtained from customer; Collaborate with vendors to ensure all First Articles are delivered on time; Maintain internal system for all programming and Value Added revisions.