Available to hire
I am Stephanie Lachman, a dynamic leader with 25+ years of experience spanning project management, business analysis, data analytics and solution design. I help organizations navigate complex transformations by blending enterprise architecture with change management and an agile/traditional lifecycle to deliver practical, scalable solutions. I have led the design, development, deployment and support of streamlined enterprise architectures, BI and analytical systems, and mission-critical information systems, always focusing on stakeholders and sustainable outcomes.
Throughout my career I have partnered with cross-functional teams in government and public sector, shaping data governance, data management and reporting strategies. I coach teams from analysts to directors, foster data-driven cultures, and champion governance and risk management. I thrive on turning ambiguous requirements into clear roadmaps, aligning short-term priorities with long-term goals, and delivering measurable benefits across organizations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Strategic Advisor and Business Analyst at Shared Services Canada (SSC) - PMDB-SDA43 Initiative
January 1, 2024 - PresentProvided strategic guidance on data management and analytics to support the SDA43 Initiative, upgrading data structures and analytics reporting for 43 small departments and agencies. Consolidated data from multiple SharePoint sites into a centralized repository, designed Power BI dashboards and data flows, and coached staff in analytics practices to enable monthly DGSC reporting and ongoing operational analysis.
Business Analyst at EWTS Service Strategy & Development (SSD)
April 1, 2023 - November 30, 2023Authored Analytics Environmental Landscape Assessment and Data Management Plan; assessed EWTS analytics maturity; coached SSD staff in data practices, product ownership and analytics processes; developed dashboards and Power Automate scripts to support reporting for DCC, Email and WTS.
Business Analyst and Project Manager at DCC - SADigital Communications and Collaboration Services Team
June 1, 2021 - March 31, 2023Defined the analytics strategy for DCC, established KPIs and ~50 metrics, led governance and prioritization, and developed proof-of-concept dashboards. Fostered collaboration with the Enterprise Data & Analytics Centre of Excellence and promoted data ownership and iterative analytics lifecycle.
Business Analyst and Project Manager at Global Affairs Canada (GAC) - Platform for Analytics and Integrated Reporting; SWS Modernization Initiative
November 1, 2020 - September 30, 2021Led the SWS Modernization initiative and the Enterprise Platform for Data, Analytics and Integrated Reporting; served as Scrum Master and Product Owner; defined the platform vision, gate documentation, and data architecture; conducted workshops to define governance and analytics usage.
Business Analyst, Project Manager at Accelerated Growth Service Group Program (ISED)
May 1, 2020 - July 31, 2020Contributed to data management practices and Salesforce customization; prepared user stories and analyzed data requirements to support program objectives during COVID-19 recovery.
IT Modernization Program Deployment Lead; Business Analyst at Privy Council Office (PCO)
January 1, 2017 - January 31, 2018Led deployment and strategic changes for modernization, including upskilling staff, Windows upgrade planning, and data strategy; coordinated cross-functional deployment activities and organizational change.
Business Analyst and PwC Project Manager at Shared Services Canada (SSC) ITSM Maturity Program
February 1, 2018 - May 31, 2018Led ITIL/ITSM process standardization across SSC; authored essential PM artifacts; coached teams on Agile practices; supported ITIL adoption and governance.
Business Analyst at Department of National Defence (DND) - Top Secret
July 1, 2018 - December 31, 2018Supported two projects within a national security transformation; developed organizational change management strategy, engagement plans and training strategy; clarified requirements and defined future-state processes.
Business Analyst at Employment and Social Development Canada (ESDC) - CPP and OAS Service Standard Transformation
January 1, 2019 - July 31, 2019Led service standards transformation for CPP and OAS; defined roadmaps, governance structures, and performance measures; conducted environmental scans and stakeholder analyses; defined adoption plans.
Data & Analytics Centre of Expertise (DACoE) Lead at Shared Services Canada (SSC) - Data & Analytics Centre of Expertise
September 1, 2019 - March 31, 2020Consolidated DMP and EBAP into the DACoE; drafted organizational design and governance for the Enterprise Data Repository (EDR); mentored co-ops; established dashboards and common data lists.
Business Analyst & Technical Architect at Royal Canadian Mounted Police (RCMP) - BI Modernization
October 1, 2014 - December 31, 2016Led BI modernization efforts including requirements, data governance and reporting improvements; collaborated across RCMP to align BI architecture with strategic goals.
Organizational Process Architect at Shared Services Canada (SSC) - OPRM
July 1, 2014 - September 30, 2014Delivered enterprise process improvements; conducted requirements gathering and produced process maps; supported governance and release planning.
Operations Transformation – Business Analyst at Canadian Food Inspection Agency (CFIA)
December 1, 2013 - June 30, 2014Led transformation of operations; gathered requirements; defined future-state processes and data needs; collaborated with IT partners to implement improvements.
Business Analyst at Transport Canada (TC) - Aviation BI Infrastructure (ABII)
September 1, 2013 - November 30, 2013Performed business analysis for the ABII project; aligned BI capabilities with aviation program needs; supported rapid reporting improvements.
Business Analyst at Canada Border Services Agency (CBSA) - Commercial Reporting for eManifest
September 1, 2011 - August 31, 2013Led requirements gathering and BI reporting for eManifest; defined data needs and delivered improved reporting capabilities.
Senior Project Manager at Research In Motion (RIM) - Multi-Media Applications
April 1, 2011 - July 31, 2011Managed cross-functional development of multimedia applications; coordinated schedules, resources and stakeholder communications.
Business Analyst at Health Canada (HC) - Pathfinder Project
February 1, 2011 - April 30, 2011Defined requirements for the Pathfinder project; translated business needs into actionable functional specifications.
Business Analyst at Housing and Urban Development (HUD) - Grantium
August 1, 2010 - January 31, 2011Analyzed requirements and processes for grant management; defined business rules and reporting needs.
Business Analyst at Transport Canada (TC) - Transportation Security Information System (TSIS)
March 1, 2010 - August 31, 2010Gathered requirements and supported the TSIS modernization initiative; collaborated with stakeholders to define data needs.
Senior Business Analyst at Canadian Border Services Agency (CBSA) - Equipment Networking Project
December 1, 2009 - March 31, 2010Senior business analyst for equipment networking initiatives; defined data requirements and project scope.
IT Applications Project Director at Alterna Savings
September 1, 2008 - October 31, 2009Directed IT applications projects; implemented governance structures and PMO practices to standardize delivery.
Senior Project Manager & Senior Business Analyst at Sun Life Financial
June 1, 2008 - August 31, 2008Led business continuity planning and related analysis; defined governance and reporting for critical programs.
Business Analyst at Environment Canada - Single Window Reporting Initiative
January 1, 2008 - May 31, 2008Gained requirements for the Single Window initiative; helped establish data and reporting foundations.
Education
Masters Management Studies at Carleton University
January 11, 2030 - February 13, 2026Honours Bachelor of Computer Science (HBSc) at University of Western Ontario
January 11, 2030 - February 13, 2026Qualifications
CBAP (Certified Business Analysis Professional)
January 11, 2030 - February 13, 2026CBDA (Certificate in Business Data Analytics)
January 11, 2030 - February 13, 2026PMP (Project Management Professional)
January 11, 2030 - February 13, 2026CSM (Certified Scrum Master)
January 11, 2030 - February 13, 2026CSPO (Certified Scrum Product Owner)
January 11, 2030 - February 13, 2026TOGAF (The Open Group Architecture Framework)
January 11, 2030 - February 13, 2026ITIL (Information Technology Infrastructure Library) Foundation
January 11, 2030 - February 13, 2026PMI-PBA (Project Management Institute - Professional in Business Analysis)
January 11, 2030 - February 13, 2026Industry Experience
Government, Professional Services, Software & Internet, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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