Committed, motivated, meticulous, and creative – that’s who I am. I am an eager-to-learn, strong communicator and team player bursting with ideas. I maintain enough professional distance to ensure I prioritize the better idea and deliver solid results. I bring extensive experience in project management, agile delivery, digital transformation, AI exploration, and stakeholder collaboration to drive measurable outcomes. I thrive in cross-functional environments, bridging business needs with technical delivery, and I continuously seek ways to optimize processes and systems while keeping a clear focus on value for the business and end users.

Helen Miranda Bühner

Committed, motivated, meticulous, and creative – that’s who I am. I am an eager-to-learn, strong communicator and team player bursting with ideas. I maintain enough professional distance to ensure I prioritize the better idea and deliver solid results. I bring extensive experience in project management, agile delivery, digital transformation, AI exploration, and stakeholder collaboration to drive measurable outcomes. I thrive in cross-functional environments, bridging business needs with technical delivery, and I continuously seek ways to optimize processes and systems while keeping a clear focus on value for the business and end users.

Available to hire

Committed, motivated, meticulous, and creative – that’s who I am. I am an eager-to-learn, strong communicator and team player bursting with ideas. I maintain enough professional distance to ensure I prioritize the better idea and deliver solid results. I bring extensive experience in project management, agile delivery, digital transformation, AI exploration, and stakeholder collaboration to drive measurable outcomes.

I thrive in cross-functional environments, bridging business needs with technical delivery, and I continuously seek ways to optimize processes and systems while keeping a clear focus on value for the business and end users.

See more

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
German
Advanced
French
Beginner

Work Experience

Project Manager at Life Style Trust
February 1, 2025 - Present
Oversaw project activities related to digital presence and operations while based in Kreuzlingen; responsibilities aligned with general project coordination and stakeholder communication.
Career Break
January 1, 2024 - December 31, 2024
Requirements Engineer / Business Analysis (SAFe, Scrum) at Credit Suisse
May 1, 2021 - December 31, 2023
Developed use cases, user stories, test cases and performed user acceptance testing in an agile team for digital banking for private clients and wealth management; redesigned business processes; implemented requirements; backlog prioritization; improved customer journeys; collaborated with developers, Product Owners and stakeholders.
Freelance Digital Marketing & Web Manager (Automobile) at Credit Suisse SUB Zurich
May 1, 2018 - December 31, 2023
Updated and maintained the automobile website; multilingual content; executed digital marketing activities; SEO; planned and implemented social media campaigns; analyzed sales and marketing data; office administration; created and updated marketing materials.
Project Manager: Identity & Access Management at Credit Suisse
March 1, 2016 - January 1, 2019
Onboarded 82 applications onto IAM systems across multiple banking domains; analyzed IAM processes; implemented security and access solutions; conducted workshops; end-user training; governed documentation, reporting, and regulatory alignment (AIA/FATCA).
IT Senior Leiter Projekt Manager at Harvey Nash (Seconded to Credit Suisse Zurich)
August 1, 2012 - January 1, 2016
Led a project team of 30 internal employees and external service providers; monitored all phases of the project lifecycle; minimized risks with effective controls; coordinated multiple projects across distributed teams; ensured on-time delivery within scope.
Project Manager | Scrum Master at Credit Suisse SUB Zurich
August 1, 2012 - January 1, 2016
Led Scrum projects to enhance customer interaction and investment services; coordinated requirements and testing; supported backlog prioritization; managed multiple projects; liaison between executive leadership, technical teams and external partners.

Education

Independent learning at AI & Online Technologies
January 1, 2025 - February 13, 2026

Qualifications

Python for Regulatory Compliance in the Financial Sector
January 1, 2021 - February 13, 2026
Agile Methodology (Leading SAFe 4.0) / Certified Agilist
January 1, 2018 - February 13, 2026
Scrum Master
January 1, 2017 - February 13, 2026
Product Owner
January 1, 2017 - February 13, 2026
Estimating & Panning Agile Projects
January 1, 2017 - February 13, 2026
Business Process Modelling
January 1, 2017 - February 13, 2026
Project Leadership, Management & Communication
January 1, 2017 - February 13, 2026
Project Management (PMP) | PMBOK
January 1, 2017 - February 13, 2026
German Language
January 1, 2011 - February 13, 2026
Business Analyst Diploma
January 1, 2011 - February 13, 2026
IT Degree
January 1, 2000 - February 13, 2026
Leading SAFe 4.0 - Certified Agilist
January 1, 2018 - February 13, 2026
Scrum Master
January 1, 2017 - February 13, 2026
Product Owner
January 1, 2017 - February 13, 2026
Project Management Professional (PMP) / PMBOK
January 1, 2017 - February 13, 2026
German Language
January 1, 2011 - February 13, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment, Other

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

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