Developed data-driven social strategies across Instagram, LinkedIn, and Facebook, increasing follower growth by 20% and engagement by 35% within the first quarter; led a complete website overhaul with SEO-optimized copy, delivering a 15% uplift in organic traffic; produced multimedia content (graphics, Reels, copy) aligned with brand identity; monitored weekly KPIs (CTR, Reach, Conversion) to refine campaigns and maximize ROI; collaborated with Sales and HR to align digital messaging with product launches and recruitment drives.

Luxury Jewellery Sales Consultant at Alexander Brown Diamonds Boutique, Manchester

November 1, 2024 - January 1, 2025

Exceeded monthly sales targets by 35% through consultative selling and relationship management; leveraged Zoho CRM to segment client data and track sales pipelines, increasing repeat customers; conducted high-volume stocktakes (600+ items) with 100% accuracy in a high-security environment.

Flight Stewardess at Singapore Airlines, Singapore

February 1, 2018 - July 1, 2024

Ranked in the Top 15% of crew banding for 3 consecutive years; maintained composure and led safety protocols during high-pressure situations; represented a world-leading brand across global markets, adapting communication styles to serve a diverse, international VIP clientele; ensured passenger safety and operational continuity.