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Hi, I’m Emilia Ralucane Delcu. I’m a hospitality professional transitioning into IT, with a recent Python programming course under my belt. I’m excited to apply my problem-solving mindset and customer-service focus to development work, and I’m eager to learn and grow in the IT field. My background in fast-paced, team-based environments has sharpened my communication, attention to detail, and ability to coordinate cross-functional tasks. I enjoy collaborating with others, picking up new tools quickly, and delivering reliable solutions that enhance user experiences.…Hi, I’m Emilia Ralucane Delcu. I’m a hospitality professional transitioning into IT, with a recent Python programming course under my belt. I’m excited to apply my problem-solving mindset and customer-service focus to development work, and I’m eager to learn and grow in the IT field. My background in fast-paced, team-based environments has sharpened my communication, attention to detail, and ability to coordinate cross-functional tasks. I enjoy collaborating with others, picking up new tools quickly, and delivering reliable solutions that enhance user experiences.

Emilia Ralucane Delcu

Programmer, Web Developer, Graphic Designer, +2

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Hi, I’m Emilia Ralucane Delcu. I’m a hospitality professional transitioning into IT, with a recent Python programming course under my belt. I’m excited to apply my problem-solving mindset and customer-service focus to development work, and I’m eager to learn and grow in the IT field. My background in fast-paced, team-based environments has sharpened my communication, attention to detail, and ability to coordinate cross-functional tasks. I enjoy collaborating with others, picking up new tools quickly, and delivering reliable solutions that enhance user experiences.…Hi, I’m Emilia Ralucane Delcu. I’m a hospitality professional transitioning into IT, with a recent Python programming course under my belt. I’m excited to apply my problem-solving mindset and customer-service focus to development work, and I’m eager to learn and grow in the IT field. My background in fast-paced, team-based environments has sharpened my communication, attention to detail, and ability to coordinate cross-functional tasks. I enjoy collaborating with others, picking up new tools quickly, and delivering reliable solutions that enhance user experiences.

Available to hire

Hi, I’m Emilia Ralucane Delcu. I’m a hospitality professional transitioning into IT, with a recent Python programming course under my belt. I’m excited to apply my problem-solving mindset and customer-service focus to development work, and I’m eager to learn and grow in the IT field.

My background in fast-paced, team-based environments has sharpened my communication, attention to detail, and ability to coordinate cross-functional tasks. I enjoy collaborating with others, picking up new tools quickly, and delivering reliable solutions that enhance user experiences.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

Italian

Fluent

English

Advanced

Work Experience

Debt Collection Officer at Transilvania Bank

January 1, 2024 - Present

Contact clients (individuals and companies) to recover outstanding debts via phone and email. Negotiate repayment plans and provide guidance on payment methods. Maintain accurate records of communication and payment agreements. Use internal software tools and CRM systems for tracking interactions and reporting.

Lead Server at The Everglades Country Club

January 1, 2021 - January 1, 2024

Provided high-level customer service in a fast-paced, multicultural environment with over 100 staff members. Managed a team of servers, coordinated service during high-volume events and ensured compliance with quality standards. Handled order-taking, billing, reservations, and system entries using digital POS and booking systems.

Lead Server at Beluga Restaurant

January 1, 2018 - January 1, 2021

Led front-of-house operations including team scheduling, bar management and inventory control. Placed supplier orders, managed incoming stock and maintained cost-effective supply chains. Prepared and served beverages, managed customer bookings and delivery logistics.