I am Rahila Aslanova, a business development and digital transformation professional based in Riga. I specialize in solution implementation, process optimization, and cross-functional project coordination, with hands-on experience in CRM and enterprise system integration, workflow automation, and data-driven reporting. I am passionate about translating business needs into scalable technical solutions that improve efficiency and impact. My track record spans aviation, travel, and live events, where I have led training planning, B2B sales digitization, CRM integrations, and operational support for large-scale projects such as Formula 1 and global travel campaigns. I thrive in fast-paced, collaborative environments and enjoy turning insights into actionable improvements.

RAHILA ASLANOVA

I am Rahila Aslanova, a business development and digital transformation professional based in Riga. I specialize in solution implementation, process optimization, and cross-functional project coordination, with hands-on experience in CRM and enterprise system integration, workflow automation, and data-driven reporting. I am passionate about translating business needs into scalable technical solutions that improve efficiency and impact. My track record spans aviation, travel, and live events, where I have led training planning, B2B sales digitization, CRM integrations, and operational support for large-scale projects such as Formula 1 and global travel campaigns. I thrive in fast-paced, collaborative environments and enjoy turning insights into actionable improvements.

Available to hire

I am Rahila Aslanova, a business development and digital transformation professional based in Riga. I specialize in solution implementation, process optimization, and cross-functional project coordination, with hands-on experience in CRM and enterprise system integration, workflow automation, and data-driven reporting. I am passionate about translating business needs into scalable technical solutions that improve efficiency and impact.

My track record spans aviation, travel, and live events, where I have led training planning, B2B sales digitization, CRM integrations, and operational support for large-scale projects such as Formula 1 and global travel campaigns. I thrive in fast-paced, collaborative environments and enjoy turning insights into actionable improvements.

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Experience Level

Expert
Expert
Intermediate

Language

English
Fluent
Azerbaijani
Fluent
Turkish
Advanced

Work Experience

Crew Training Planning Coordinator (full-time, on-site) at SmartLynx Airlines Ltd
January 1, 2025 - November 1, 2025
Coordinated and optimized crew training schedules by aligning operational, regulatory, and resource constraints across multiple departments. Administered and analyzed training and certification data using MINT TMS, RAIDO (N-OC), and HubSpot, ensuring compliance with aviation regulations. Designed structured tracking workflows to monitor certification validity, deadlines, and training completion rates. Generated analytical status reports for management, supporting decision-making and capacity planning. Contributed to process improvement initiatives by identifying inefficiencies in training workflows and supporting updates to internal procedures and systems.
B2B Sales Coordinator at PASHA Travel LLC
February 1, 2024 - November 1, 2024
Coordinated end-to-end B2B sales operations while acting as a key contributor to digital transformation projects. Supported the implementation and optimization of Salesforce CRM, transitioning sales workflows from manual inquiry handling to a structured, system-based pipeline. Participated in CRM automation initiatives, enabling bulk reservation processing and improving response time and data accuracy. Contributed to the automation of insurance policy issuance by supporting system integration between internal booking platforms and an external insurance provider’s system, eliminating manual processing. Collaborated with digital transformation teams on automated financial and operational reporting integrated with 1C enterprise accounting software. Assisted in system testing, validation, and iterative improvement of digital solutions in coordination with developers and system administrators. Produced performance and analytics reports to monitor sales efficiency, system adoption, and ope
Operations Contractor (contract, on-site) at Formula 1 Azerbaijan Grand Prix 2024
September 1, 2024 - September 1, 2024
Coordinated access control operations for a large-scale international sporting event with high security and operational requirements. Supervised and scheduled 40 volunteers, including shift planning, training delivery, and performance monitoring. Acted as the operational interface between volunteers and senior management, ensuring real-time issue escalation and resolution. Monitored live operations, analyzed incident patterns, and supported daily operational reporting. Applied structured process thinking to crowd flow, access validation, and risk mitigation under time-critical conditions.
Country Coordinator (freelance, remote) at SFS Global Trade & Investment Consultancy
August 1, 2023 - May 1, 2024
Served as the primary country representative for Azerbaijan, coordinating communication between Turkish government stakeholders, media, and local partners. Prepared and localized press releases, adapting content for regional media distribution across 60+ media outlets. Designed and managed structured reporting workflows (daily, weekly, monthly) for government and executive stakeholders. Planned and coordinated international media and influencer travel projects, including logistics, vendor coordination, budgeting, and scheduling. Conducted market and media research to assess campaign impact and support strategic decision-making. Supported business development activities through networking, partner engagement, and client relationship management.
Operations Executive at BTB Tours LLC
November 1, 2022 - October 1, 2023
Planned and executed multi-stakeholder travel projects, coordinating logistics, vendors, budgets, and timelines. Managed operational risks, resolved issues on-site, and ensured service quality under dynamic conditions. Applied process evaluation and quality assurance methodologies to identify inefficiencies and improve future project workflows. Maintained structured documentation and reporting systems to support transparency and stakeholder communication. Built a strong foundation in project lifecycle management, operational analytics, and continuous improvement.

Education

MBA, Strategic Communication Management at Turiba University - Biznesa augstskola Turiba
January 1, 2024 - February 13, 2026
Bachelor of Science, Physics at Baku State University
January 1, 2018 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Transportation & Logistics, Professional Services, Media & Entertainment, Software & Internet

Experience Level

Expert
Expert
Intermediate

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