Hi, I’m Mark Enrico Ferrer. I’m a marketing and operations professional with a track record of driving demand, optimizing processes, and coordinating cross-functional teams to deliver on targets. I thrive in fast-paced environments and enjoy turning data into actionable campaigns that contribute to business growth across Retail, Tech, and Telecom sectors. I’m adept at managing multi-channel marketing programs, optimizing funnels, and collaborating with sales, customer support, and procurement to ensure timely delivery and customer satisfaction. I’m always eager to learn, adapt, and contribute to a team that values creativity, clarity, and measurable outcomes.

Mark Enrico Ferrer

Hi, I’m Mark Enrico Ferrer. I’m a marketing and operations professional with a track record of driving demand, optimizing processes, and coordinating cross-functional teams to deliver on targets. I thrive in fast-paced environments and enjoy turning data into actionable campaigns that contribute to business growth across Retail, Tech, and Telecom sectors. I’m adept at managing multi-channel marketing programs, optimizing funnels, and collaborating with sales, customer support, and procurement to ensure timely delivery and customer satisfaction. I’m always eager to learn, adapt, and contribute to a team that values creativity, clarity, and measurable outcomes.

Available to hire

Hi, I’m Mark Enrico Ferrer. I’m a marketing and operations professional with a track record of driving demand, optimizing processes, and coordinating cross-functional teams to deliver on targets. I thrive in fast-paced environments and enjoy turning data into actionable campaigns that contribute to business growth across Retail, Tech, and Telecom sectors.

I’m adept at managing multi-channel marketing programs, optimizing funnels, and collaborating with sales, customer support, and procurement to ensure timely delivery and customer satisfaction. I’m always eager to learn, adapt, and contribute to a team that values creativity, clarity, and measurable outcomes.

See more

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Work Experience

Operations Assistant at Family-owned Retail Business
May 1, 2025 - December 1, 2025
Managed daily operations including inventory tracking, order processing, and supplier coordination; handled customer inquiries; maintained sales records.
Marketing Associate III at Instagram Micro US
January 1, 2022 - May 1, 2025
Supported US GTM Marketing business unit; provided marketing funnel support (Acquire/Engage/Retain pillars); worked side-by-side with US Senior Program Manager on Promotional Items; managed procurement (P/O, P/R, invoicing) using SAP; handled B2B communications with clients and suppliers; created quotes, tracked orders, and ensured timely deliveries; managed contracts and client accounts; shared mailbox and calendar management; SOP management; collaborated with Accounting to ensure all orders were billed accordingly; supported cross-functional teams (Sales, Marketing, Customer Support); used Citrix Podio, SAP, Sage, SharePoint, MS Teams, MS Outlook, Power BI, HubSpot, Google Ads, Adobe Suite, Power Automate.
Order Management Officer (Post-Sales Support) at IBEX Global Solutions Inc.
July 1, 2018 - September 1, 2020
Resolved rider and driver concerns via Zendesk and Twilio; tracked ride issues using CRM and Google Maps.
Order Management Officer (Post-Sales Support) at Telco Services Intl.
January 1, 2017 - February 1, 2018
Managed customer orders and after-sales issues; coordinated with suppliers and internal departments.

Education

Bachelor of Science in Business Administration, Major in Marketing Management at San Sebastian College - Recoletos de Cavite
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Telecommunications, Professional Services