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I’m a results-driven hospitality professional focused on MICE management, corporate sales and hotel openings. I excel at building strong client partnerships, budgeting, and leading teams to deliver value from inquiry through post-event follow-up. I thrive in fast-paced environments and enjoy turning ambitious plans into measurable results for hotels and event programs. Over the years I’ve developed and implemented revenue strategies, negotiated annual rates and crafted conference packages that boost bookings. I’m passionate about mentoring colleagues, delivering detailed reporting to senior management, and creating memorable event experiences through thoughtful operations and client care.…I’m a results-driven hospitality professional focused on MICE management, corporate sales and hotel openings. I excel at building strong client partnerships, budgeting, and leading teams to deliver value from inquiry through post-event follow-up. I thrive in fast-paced environments and enjoy turning ambitious plans into measurable results for hotels and event programs. Over the years I’ve developed and implemented revenue strategies, negotiated annual rates and crafted conference packages that boost bookings. I’m passionate about mentoring colleagues, delivering detailed reporting to senior management, and creating memorable event experiences through thoughtful operations and client care.

Paraskevi Fragkou

Event Visualizer, Project Manager, Creative Producer, +1

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I’m a results-driven hospitality professional focused on MICE management, corporate sales and hotel openings. I excel at building strong client partnerships, budgeting, and leading teams to deliver value from inquiry through post-event follow-up. I thrive in fast-paced environments and enjoy turning ambitious plans into measurable results for hotels and event programs. Over the years I’ve developed and implemented revenue strategies, negotiated annual rates and crafted conference packages that boost bookings. I’m passionate about mentoring colleagues, delivering detailed reporting to senior management, and creating memorable event experiences through thoughtful operations and client care.…I’m a results-driven hospitality professional focused on MICE management, corporate sales and hotel openings. I excel at building strong client partnerships, budgeting, and leading teams to deliver value from inquiry through post-event follow-up. I thrive in fast-paced environments and enjoy turning ambitious plans into measurable results for hotels and event programs. Over the years I’ve developed and implemented revenue strategies, negotiated annual rates and crafted conference packages that boost bookings. I’m passionate about mentoring colleagues, delivering detailed reporting to senior management, and creating memorable event experiences through thoughtful operations and client care.

Available to hire

I’m a results-driven hospitality professional focused on MICE management, corporate sales and hotel openings. I excel at building strong client partnerships, budgeting, and leading teams to deliver value from inquiry through post-event follow-up. I thrive in fast-paced environments and enjoy turning ambitious plans into measurable results for hotels and event programs.

Over the years I’ve developed and implemented revenue strategies, negotiated annual rates and crafted conference packages that boost bookings. I’m passionate about mentoring colleagues, delivering detailed reporting to senior management, and creating memorable event experiences through thoughtful operations and client care.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Greek, Modern

Fluent

English

Fluent

Russian

Advanced

German

Beginner

Work Experience

Sales Executive at MonAsty Hotel Autograph Collection

September 1, 2022 - Present

Full responsibility for MICE sales management, including conferences, corporate events and social events, from inquiry to contract closing and post-event follow-up. Generated new business through prospecting, client meetings, and market research, expanding the corporate and MICE client portfolio. Maintained and developed existing corporate accounts with a focus on long-term partnerships, repeat business and client retention. Managed a large portfolio of corporate accounts, negotiating annual corporate rates, dynamic offers and seasonal pricing for groups. Responsible for Banquet forecasting and weekly revenue reports with performance analysis presented to senior management. Developed and implemented the hotel's first Banquet Budget and revenue targets. Created MICE and conference packages contributing to a 25% increase in conference bookings. Helped the hotel achieve a 6% increase in annual budget and exceeded corporate sales targets by 10% for two consecutive quarters. Trained and onb

Sales Executive at Hotel Nikopolis

September 1, 2021 - September 1, 2022

Managed corporate and social event inquiries from initial contact to contract closing. Prepared proposals, negotiated contracts and coordinated event operations with internal partnerships. Booked and supervised banquet event questionnaires.

Front Office Receptionist at Porto Palace Hotel

November 1, 2018 - September 1, 2021

Managed check-in/check-out procedures, acting as the first point of contact for guest inquiries and issue resolution. Handled group and individual bookings, payments and room allocations according to guest and company requirements. Managed inbound calls and email requests, providing high-level customer service.

Front Office Shift Leader at Pomegranate Wellness Spa Hotel

April 1, 2016 - October 1, 2018

Supervised front office operations and ensured smooth check-in/check-out processes. Managed guest complaints, overbookings, and special requests in a professional manner. Processed group and individual payments and coordinated room allocation. Organized excursions and customized activities in collaboration with Guest Relations. Managed reservations, cancellations and bookings amendments.

Guest Relations Officer at Pomegranate Wellness Spa Hotel

March 1, 2016 - October 1, 2016

Concierge services, information and assistance to all guests and visitors. Anticipated guests' concerns and responded promptly with acknowledgement. Planned activities and customized excursions according to guest needs. Also responded to guest reviews on platforms.

Trainee Receptionist at Makedonia Palace Hotel

November 1, 2014 - January 1, 2015

Checked in guests, answered incoming calls, issued room keys and provided information to guests about restaurants, cafes, excursions and activities.