Hi, I’m Jhon Rhandel Tañala. I’m an experienced casino dealer with a proven track record of managing gaming tables and delivering high-quality customer service in fast-paced environments. I excel at maintaining game integrity, reading players, and creating an engaging and professional atmosphere for guests. I am detail-oriented, a strong communicator, and skilled at resolving conflicts to ensure player satisfaction and smooth casino operations.

Jhon Rhandel Tañala

Hi, I’m Jhon Rhandel Tañala. I’m an experienced casino dealer with a proven track record of managing gaming tables and delivering high-quality customer service in fast-paced environments. I excel at maintaining game integrity, reading players, and creating an engaging and professional atmosphere for guests. I am detail-oriented, a strong communicator, and skilled at resolving conflicts to ensure player satisfaction and smooth casino operations.

Available to hire

Hi, I’m Jhon Rhandel Tañala. I’m an experienced casino dealer with a proven track record of managing gaming tables and delivering high-quality customer service in fast-paced environments. I excel at maintaining game integrity, reading players, and creating an engaging and professional atmosphere for guests.

I am detail-oriented, a strong communicator, and skilled at resolving conflicts to ensure player satisfaction and smooth casino operations.

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Skills

Experience Level

Expert

Work Experience

Casino Dealer at Newport World Resorts
March 1, 2023 - Present
Dealt cards to players in a timely manner while upholding game rules; ensured bets were placed correctly; processed payouts; maintained table security; delivered high-quality customer service.
Technical & Sales Support Representative - Voice Agent at VXI Waltermart
August 1, 2021 - January 31, 2023
Answered inbound calls addressing technical issues; upselling services; processing payments; provided root-cause analysis; identified customer needs and recommended solutions; maintained communication protocols and supported team goals.
Sports Official at Alberto Sports Management
January 1, 2017 - December 31, 2018
Possessed knowledge of sports rules and assessed penalties; officiated intramural games and tournaments (volleyball, badminton); tracked results and event timings; contributed to operations with troubleshooting where applicable.
Sports Official - Part-time at Alberto Sports Management
January 1, 2017 - January 1, 2018
Possessed knowledge of sports rules, assessed penalties as needed, officiated intramural games and tournaments (volleyball and badminton), and kept track of results, event durations, and game start/end times.

Education

Bachelor of Science in Hospitality Management at Eulogio 'Amang' Rodriguez Institute of Science and Technology
January 1, 2018 - January 1, 2022
Senior High School - Technical and Vocational Track: Cookery at College of Arts and Sciences of Asia and the Pacific (CASAP)
January 1, 2016 - January 1, 2018
Bachelor’s Degree at Eulogio 'Amang' Rodriguez Institute of Science and Technology
January 1, 2018 - January 1, 2022
Senior High School - Technical and Vocational Track: Cookery at College of Arts and Sciences of Asia and the Pacific (CASAP)
January 1, 2016 - January 1, 2018

Qualifications

Basic Training
November 1, 2022 - February 14, 2026
Security Awareness Training and Seafarers with Designated Security Duties
November 1, 2022 - February 14, 2026
Basic Training
November 1, 2022 - February 14, 2026
Security Awareness Training and Seafarers with Designated Security Duties
November 1, 2022 - February 14, 2026

Industry Experience

Gaming, Travel & Hospitality, Professional Services

Skills

Experience Level

Expert