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I’m a Senior Project Manager delivering complex CRM and digital transformation projects for enterprise and mid-market clients across APAC, the USA, and Europe. I’ve led end-to-end Salesforce implementations for organisations including Nikon, the NRL, and MediaWorks, consistently delivering to tight timelines and budgets while maintaining strong executive stakeholder alignment. My work focuses on turning business goals into practical, scalable solutions. Recent projects include a Service Cloud implementation for a luxury expedition cruise operator, combining interactive ship floor plans with CRM-driven booking workflows to enable real-time cabin management, and a customer data platform rollout that unified data across eight websites and a mobile app to enable targeted content and advertising. With experience leading multidisciplinary teams across Singapore, Australia, New Zealand, the USA, and Europe, I specialise in clear communication, stakeholder alignment, and strong delivery governance. My background in both technical platforms and creative production allows me to bridge the gap between business vision, user experience, and technical execution - keeping scope controlled, risks visible, and outcomes measurable.…I’m a Senior Project Manager delivering complex CRM and digital transformation projects for enterprise and mid-market clients across APAC, the USA, and Europe. I’ve led end-to-end Salesforce implementations for organisations including Nikon, the NRL, and MediaWorks, consistently delivering to tight timelines and budgets while maintaining strong executive stakeholder alignment. My work focuses on turning business goals into practical, scalable solutions. Recent projects include a Service Cloud implementation for a luxury expedition cruise operator, combining interactive ship floor plans with CRM-driven booking workflows to enable real-time cabin management, and a customer data platform rollout that unified data across eight websites and a mobile app to enable targeted content and advertising. With experience leading multidisciplinary teams across Singapore, Australia, New Zealand, the USA, and Europe, I specialise in clear communication, stakeholder alignment, and strong delivery governance. My background in both technical platforms and creative production allows me to bridge the gap between business vision, user experience, and technical execution - keeping scope controlled, risks visible, and outcomes measurable.

Simon Kershaw

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I’m a Senior Project Manager delivering complex CRM and digital transformation projects for enterprise and mid-market clients across APAC, the USA, and Europe. I’ve led end-to-end Salesforce implementations for organisations including Nikon, the NRL, and MediaWorks, consistently delivering to tight timelines and budgets while maintaining strong executive stakeholder alignment. My work focuses on turning business goals into practical, scalable solutions. Recent projects include a Service Cloud implementation for a luxury expedition cruise operator, combining interactive ship floor plans with CRM-driven booking workflows to enable real-time cabin management, and a customer data platform rollout that unified data across eight websites and a mobile app to enable targeted content and advertising. With experience leading multidisciplinary teams across Singapore, Australia, New Zealand, the USA, and Europe, I specialise in clear communication, stakeholder alignment, and strong delivery governance. My background in both technical platforms and creative production allows me to bridge the gap between business vision, user experience, and technical execution - keeping scope controlled, risks visible, and outcomes measurable.…I’m a Senior Project Manager delivering complex CRM and digital transformation projects for enterprise and mid-market clients across APAC, the USA, and Europe. I’ve led end-to-end Salesforce implementations for organisations including Nikon, the NRL, and MediaWorks, consistently delivering to tight timelines and budgets while maintaining strong executive stakeholder alignment. My work focuses on turning business goals into practical, scalable solutions. Recent projects include a Service Cloud implementation for a luxury expedition cruise operator, combining interactive ship floor plans with CRM-driven booking workflows to enable real-time cabin management, and a customer data platform rollout that unified data across eight websites and a mobile app to enable targeted content and advertising. With experience leading multidisciplinary teams across Singapore, Australia, New Zealand, the USA, and Europe, I specialise in clear communication, stakeholder alignment, and strong delivery governance. My background in both technical platforms and creative production allows me to bridge the gap between business vision, user experience, and technical execution - keeping scope controlled, risks visible, and outcomes measurable.

Available to hire

I’m a Senior Project Manager delivering complex CRM and digital transformation projects for enterprise and mid-market clients across APAC, the USA, and Europe. I’ve led end-to-end Salesforce implementations for organisations including Nikon, the NRL, and MediaWorks, consistently delivering to tight timelines and budgets while maintaining strong executive stakeholder alignment.

My work focuses on turning business goals into practical, scalable solutions. Recent projects include a Service Cloud implementation for a luxury expedition cruise operator, combining interactive ship floor plans with CRM-driven booking workflows to enable real-time cabin management, and a customer data platform rollout that unified data across eight websites and a mobile app to enable targeted content and advertising.

With experience leading multidisciplinary teams across Singapore, Australia, New Zealand, the USA, and Europe, I specialise in clear communication, stakeholder alignment, and strong delivery governance. My background in both technical platforms and creative production allows me to bridge the gap between business vision, user experience, and technical execution - keeping scope controlled, risks visible, and outcomes measurable.

Skills

CRM

Experience Level

CRM

Expert

Language

English

Fluent

Work Experience

Senior Project Manager at Bluprintx

July 1, 2024 - Present

Led end-to-end Salesforce implementations, delivering complex CRM solutions that met quality, timeline, and budget expectations. Partnered with sales, solution architects, and delivery teams to scope, estimate, and execute customer-centric implementations, with structured delivery plans. Managed enterprise and mid-market clients including NRL and Nikon, maintaining strong stakeholder relationships and ensuring executive-level visibility.

Senior Delivery Manager at OSF Digital

May 1, 2021 - March 1, 2024

Executed complex CRM implementations and exceeded quality, schedule, and budgetary targets, achieving an average of 4.9/5 customer satisfaction rating. Applied incremental development methodologies across various cloud technologies–including Service, Sales, Experience, Data, and Commerce Clouds–to meet the unique needs of diverse organizations from multiple industries. Cultivated and maintained strong relationships with key stakeholders from large enterprise organizations such as Foodstuffs and The Warehouse Group.

IT Project Manager at Topalsson GmbH

April 1, 2020 - October 1, 2020

Led a multidisciplinary Data Prep and CG team to deliver high-quality results efficiently through both Agile and Waterfall methodologies. Planned, estimated, and managed sprints in accordance with demanding schedules and complex project dependencies. Implemented comprehensive status tracking for company-wide transparency. Main project: Creation of Rolls Royce Motor Cars configurator product to modernize luxury customer experience of designing and purchasing bespoke motor cars.

Senior Project Manager at Territory Influence

June 1, 2018 - September 1, 2019

Senior Project Manager responsible for guiding cross-functional initiatives in Munich. Managed project delivery, scheduling, budgets, and stakeholder communications across multiple territories.

Production Coordinator at Trixter

October 1, 2016 - June 1, 2017

Coordinated production workflow for data-driven and CG projects, ensuring timely delivery and alignment with schedules. Liaised with vendors and internal teams to manage tasks and dependencies.

Production Coordinator at MPC Film

August 1, 2014 - June 1, 2015

Coordinated production activities for film visual effects projects in London, supporting multi-disciplinary teams to deliver on schedule.

Production Assistant at Weta Digital

November 1, 2011 - July 1, 2013

Provided production support across teams, assisting with scheduling, task coordination, and on-set workflows at a high-caliber VFX studio.