I'm Borislav Georgiev, a results-driven community and growth marketer with a track record of turning player insights into data-informed strategies for the gaming industry. I specialize in building end-to-end campaigns, leading cross-functional teams, and translating complex data into actionable plans that boost engagement and retention across platforms.

Borislav Georgiev

I'm Borislav Georgiev, a results-driven community and growth marketer with a track record of turning player insights into data-informed strategies for the gaming industry. I specialize in building end-to-end campaigns, leading cross-functional teams, and translating complex data into actionable plans that boost engagement and retention across platforms.

Available to hire

I’m Borislav Georgiev, a results-driven community and growth marketer with a track record of turning player insights into data-informed strategies for the gaming industry.

I specialize in building end-to-end campaigns, leading cross-functional teams, and translating complex data into actionable plans that boost engagement and retention across platforms.

See more

Language

Bulgarian
Fluent
English
Advanced

Work Experience

Senior Customer Service Representative at PokerStars
July 1, 2020 - November 1, 2023
Managed customer service operations and supported cross-functional initiatives to improve service delivery and customer satisfaction.
Data Processing Specialist
September 1, 2018 - June 1, 2019
Performed data processing tasks ensuring data integrity and timely reporting.
Market Research Analyst
May 1, 2016 - February 1, 2020
Conducted market research and competitive analysis to identify trends, consumer preferences, and growth opportunities; delivered actionable insights to stakeholders.

Education

Master's in Business Administration at University of National and World Economy
January 1, 2022 - January 1, 2023
Bachelor's Degree at University of Applied Sciences Utrecht
January 1, 2011 - January 1, 2015

Qualifications

Lean Six Sigma Yellow Belt
January 11, 2030 - February 15, 2026
Meta Certified Community Management
January 1, 2025 - February 15, 2026

Industry Experience

Gaming, Media & Entertainment, Professional Services