EO

Elizabeth Ose Usiagu

Available to hire

I am a versatile professional with experience across social media marketing, travel management, customer service, legal and administrative roles.

About

I am a versatile professional with experience across social media marketing, travel management, customer service, legal and administrative roles. I thrive in fast-paced environments and enjoy turning complex problems into actionable solutions.
I am well-organized and resourceful, with a thorough and precise approach to projects that has consistently delivered excellent results. I am currently pursuing an MBA and am seeking part-time opportunities that align with my academic schedule.

  • 13 years' experience
  • Joined February 2026

Languages

  • EnglishFluent

Industry experience

  • Professional Services
  • Retail
  • Manufacturing
  • Government
  • Travel & Hospitality

Work experience· 6 roles

Customer Service Advisor · CAPITAMay 2023 – Nov 2024 · 1 yr 7 mos

Responded to customer complaints, escalated issues to the technical team or management, updated CRM, provided information about new and existing services, and processed payments using various payment apps.

Company Secretary / Legal AdviserJul 2016 – Dec 2022 · 6 yrs 6 mos

Acted as legal adviser to client organizations on contracts, procurement and other corporate matters to ensure statutory compliance; collaborated with internal clients and shareholder legal teams to close contracts with approvals; developed and maintained excellent client and commercial relationships.

Customer Service Advisor · VFS GLOBALMar 2013 – Sep 2013 · 7 mos

Assisted customers with product-related questions, feedback and complaints; performed cashier duties and product assistance; input customers’ information onto internal database; processed cash and card payments.

Lawyer · KINGSLEY NWANGWU & CODec 2012 – Mar 2013 · 4 mos
Legal Administrative Assistant · COURT OF APPEALOct 2011 – Oct 2012 · 1 yr 1 mo
Sales and Logistics Manager · MAUREB STOREJan 2007 – Aug 2010 · 3 yrs 8 mos

Education

LLM in International Business Law · Birmingham City University2013 – 2014
Management Science (Certificate) · Nigerian Institute of Management2011 – 2012
Legal Research and Advanced Professional Studies (post-LLB) · Nigerian Law School2010 – 2011
LLB · Ahmadu Bello University2006 – 2010

Certifications and awards

Certificate of Call to the Bar2030 – 2026
Certificate of Completion, Project Management2030 – 2026
Member of Nigerian Institute of Management (Chartered)2030 – 2026

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