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I am a versatile professional with experience across social media marketing, travel management, customer service, legal and administrative roles. I thrive in fast-paced environments and enjoy turning complex problems into actionable solutions. I am well-organized and resourceful, with a thorough and precise approach to projects that has consistently delivered excellent results. I am currently pursuing an MBA and am seeking part-time opportunities that align with my academic schedule.…I am a versatile professional with experience across social media marketing, travel management, customer service, legal and administrative roles. I thrive in fast-paced environments and enjoy turning complex problems into actionable solutions. I am well-organized and resourceful, with a thorough and precise approach to projects that has consistently delivered excellent results. I am currently pursuing an MBA and am seeking part-time opportunities that align with my academic schedule.

Elizabeth Ose Usiagu

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I am a versatile professional with experience across social media marketing, travel management, customer service, legal and administrative roles. I thrive in fast-paced environments and enjoy turning complex problems into actionable solutions. I am well-organized and resourceful, with a thorough and precise approach to projects that has consistently delivered excellent results. I am currently pursuing an MBA and am seeking part-time opportunities that align with my academic schedule.…I am a versatile professional with experience across social media marketing, travel management, customer service, legal and administrative roles. I thrive in fast-paced environments and enjoy turning complex problems into actionable solutions. I am well-organized and resourceful, with a thorough and precise approach to projects that has consistently delivered excellent results. I am currently pursuing an MBA and am seeking part-time opportunities that align with my academic schedule.

Available to hire

I am a versatile professional with experience across social media marketing, travel management, customer service, legal and administrative roles. I thrive in fast-paced environments and enjoy turning complex problems into actionable solutions.
I am well-organized and resourceful, with a thorough and precise approach to projects that has consistently delivered excellent results. I am currently pursuing an MBA and am seeking part-time opportunities that align with my academic schedule.

Skills

CRM

Microsoft Office

Experience Level

CRM

Expert

Microsoft Office

Expert

Language

English

Fluent

Work Experience

Customer Service Advisor at CAPITA

May 1, 2023 - November 1, 2024

Responded to customer complaints, escalated issues to the technical team or management, updated CRM, provided information about new and existing services, and processed payments using various payment apps.

Company Secretary / Legal Adviser

July 1, 2016 - December 1, 2022

Acted as legal adviser to client organizations on contracts, procurement and other corporate matters to ensure statutory compliance; collaborated with internal clients and shareholder legal teams to close contracts with approvals; developed and maintained excellent client and commercial relationships.

Customer Service Advisor at VFS GLOBAL

March 1, 2013 - September 1, 2013

Assisted customers with product-related questions, feedback and complaints; performed cashier duties and product assistance; input customers’ information onto internal database; processed cash and card payments.

Lawyer at KINGSLEY NWANGWU & CO

December 1, 2012 - March 1, 2013

Conducted client interviews; performed extensive legal research and drafting; represented clients in court.

Legal Administrative Assistant at COURT OF APPEAL

October 1, 2011 - October 1, 2012

Sent notices of sittings, prepared sitting rooms and sorted relevant case files; reviewed proceedings with the Administrative Officer.

Sales and Logistics Manager at MAUREB STORE

January 1, 2007 - August 1, 2010

Handled deliveries and maintained delivery records for Guinness brands; stock taking and bookkeeping; recruited junior sales staff; managed advertising processes to drive sales.