Ambitious first-year Law and Business Consulting student with over 5 years of experience in high-end customer service and sales across Poland and Italy. I thrive in fast-paced environments that demand rapid adaptation, high stress resilience, and cross-cultural communication fluency. I have hospitality experience in Kraków_Phone details not available. Sign in: https://www.twine.net/signup_) as Hospitality Professional - Front-of-House Server / Barista at Sunny Island Café and Live Book Café. I excel at teamwork, conflict resolution, and delivering excellent guest experiences. I also bring strong English (C1) and Microsoft Office skills, and enjoy activities like mountain climbing, watersports, and travel. Education: Ignatianum University in Cracow, Law and Business Consulting (2025– Present). Personal data: _Email not available. Sign in: https://www.twine.net/signup_;_Phone details not available. Sign in: https://www.twine.net/signup_

Katarzyna Szczepaniak

Ambitious first-year Law and Business Consulting student with over 5 years of experience in high-end customer service and sales across Poland and Italy. I thrive in fast-paced environments that demand rapid adaptation, high stress resilience, and cross-cultural communication fluency. I have hospitality experience in Kraków_Phone details not available. Sign in: https://www.twine.net/signup_) as Hospitality Professional - Front-of-House Server / Barista at Sunny Island Café and Live Book Café. I excel at teamwork, conflict resolution, and delivering excellent guest experiences. I also bring strong English (C1) and Microsoft Office skills, and enjoy activities like mountain climbing, watersports, and travel. Education: Ignatianum University in Cracow, Law and Business Consulting (2025– Present). Personal data: _Email not available. Sign in: https://www.twine.net/signup_;_Phone details not available. Sign in: https://www.twine.net/signup_

Available to hire

Ambitious first-year Law and Business Consulting student with over 5 years of experience in high-end customer service and sales across Poland and Italy. I thrive in fast-paced environments that demand rapid adaptation, high stress resilience, and cross-cultural communication fluency.

I have hospitality experience in Kraków_Phone details not available. Sign in: https://www.twine.net/signup_) as Hospitality Professional - Front-of-House Server / Barista at Sunny Island Café and Live Book Café. I excel at teamwork, conflict resolution, and delivering excellent guest experiences. I also bring strong English (C1) and Microsoft Office skills, and enjoy activities like mountain climbing, watersports, and travel. Education: Ignatianum University in Cracow, Law and Business Consulting (2025– Present). Personal data: Email not available. Sign in: https://www.twine.net/signup;Phone details not available. Sign in: https://www.twine.net/signup

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Experience Level

Intermediate

Language

Polish
Fluent
English
Fluent

Work Experience

Server / Front-of-House Staff
January 1, 2025 - January 1, 2026
Hospitality professional responsible for front-of-house duties, guest service, and teamwork in fast-paced environments; developed conflict resolution skills and proficiency with Microsoft Office; maintained English at C1 level; participated in activities such as mountain climbing, watersports, and travel.
Workstation Manager / Order Fulfillment at Sardinia, Italy
January 1, 2025 - Present
Full responsibility for workstation management, ensuring 100% compliance with quality and safety protocols; managed multiple customer orders and administrative tasks concurrently in a high-traffic environment.
Cafe Team Member at Live Book Café (Skawina)
January 1, 2024 - January 1, 2025
Cafe team member; handled customer orders and contributed to team operations in a high-traffic setting.

Education

at Ignatianum University in Cracow
January 1, 2025 - February 16, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services