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Experienced in advanced IT support for PACS, RIS, LMS, user account management, hardware and software troubleshooting, network maintenance, VMware, Microsoft Office, Zoho Mail, Avaya phones, DICOM image support, IT infrastructure monitoring, issue resolution, and end-user training.…

Hagen Tim Malog

Web Developer, Programmer, Front-End Developer, +2

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Experienced in advanced IT support for PACS, RIS, LMS, user account management, hardware and software troubleshooting, network maintenance, VMware, Microsoft Office, Zoho Mail, Avaya phones, DICOM image support, IT infrastructure monitoring, issue resolution, and end-user training.…

Available to hire

Experienced in advanced IT support for PACS, RIS, LMS, user account management,
hardware and software troubleshooting, network maintenance, VMware, Microsoft Office,
Zoho Mail, Avaya phones, DICOM image support, IT infrastructure monitoring, issue
resolution, and end-user training.

Skills

Microsoft Office

VMware

Experience Level

Microsoft Office

Expert

VMware

Intermediate

Work Experience

IT Support Specialist at International Radiology Center

January 1, 2024 - January 1, 2026

Provided advanced IT support for a radiology center, managing PACS, RIS, VMware, Zoho Mail, Avaya phones, and DICOM image access; performed infrastructure monitoring, issue resolution, and end-user training; ensured smooth operation of all IT systems including workstations, printers, DICOM image access, and medical applications, while maintaining high reliability and performance standards.

Integration Facilitator at International Radiology Center

January 1, 2024 - January 1, 2026

Supported the effective implementation and use of a Learning Management System (LMS); created and maintained teacher and student accounts; provided system support and conducted LMS training sessions for educators; helped maximize LMS features to enhance teaching effectiveness and student engagement.

IT Support / Systems Administrator at PPHI Digital Media Production

January 1, 2017 - January 1, 2023

Provided operating system support, networking, troubleshooting and problem solving, remote support tools, IT security, and backup & recovery; supported workstations and IT infrastructure; contributed to maintaining reliability and performance.