I am a Senior AI/ML Engineer with 10+ years of experience designing and deploying end-to-end, data-driven AI solutions across Finance, Telecom, and Healthcare. I specialize in Generative AI and Large Language Models (LLMs), including Retrieval-Augmented Generation (RAG) with LangChain and LlamaIndex to power document intelligence, contextual search, and enterprise chatbots. I build scalable ML and DL solutions for fraud detection, churn prediction, forecasting, and risk modeling, and I excel at MLOps/LLMOps, automating data pipelines, model training, deployment, and monitoring across AWS, Azure, and GCP. I’m passionate about delivering measurable business impact while ensuring governance and responsible AI practices.

Swathi Kasturi

I am a Senior AI/ML Engineer with 10+ years of experience designing and deploying end-to-end, data-driven AI solutions across Finance, Telecom, and Healthcare. I specialize in Generative AI and Large Language Models (LLMs), including Retrieval-Augmented Generation (RAG) with LangChain and LlamaIndex to power document intelligence, contextual search, and enterprise chatbots. I build scalable ML and DL solutions for fraud detection, churn prediction, forecasting, and risk modeling, and I excel at MLOps/LLMOps, automating data pipelines, model training, deployment, and monitoring across AWS, Azure, and GCP. I’m passionate about delivering measurable business impact while ensuring governance and responsible AI practices.

Available to hire

I am a Senior AI/ML Engineer with 10+ years of experience designing and deploying end-to-end, data-driven AI solutions across Finance, Telecom, and Healthcare. I specialize in Generative AI and Large Language Models (LLMs), including Retrieval-Augmented Generation (RAG) with LangChain and LlamaIndex to power document intelligence, contextual search, and enterprise chatbots.

I build scalable ML and DL solutions for fraud detection, churn prediction, forecasting, and risk modeling, and I excel at MLOps/LLMOps, automating data pipelines, model training, deployment, and monitoring across AWS, Azure, and GCP. I’m passionate about delivering measurable business impact while ensuring governance and responsible AI practices.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Sr. Data Scientist Consultant at MTA
October 1, 2024 - Present
Led design of a centralized cloud data platform on AWS and Azure Databricks, integrating fare, IoT-sensor, and schedule data into a unified data lake for enterprise analytics. Engineered PySpark-based data pipelines processing millions of daily ridership and transaction records, reducing latency and manual intervention by 40% and cutting data processing costs by 30%. Built LSTM and Prophet-based forecasts for ridership trends, congestion patterns, and fare revenue; developed reinforcement-learning models to dynamically optimize schedules; created anomaly and fraud-detection models; integrated IoT telemetry via AWS IoT Core for predictive maintenance; implemented NLP pipelines using BERT and AWS Comprehend; deployed Generative AI solutions with LangChain, LlamaIndex, and RAG for automated document summarization and intelligent staff chatbots; introduced LLMOps via Airflow and MLflow; migrated legacy systems to Redshift/RDS; deployed ML microservices with Docker/Kubernetes and CI/CD; bui
Data Scientist at Verizon
January 1, 2022 - September 30, 2024
Designed end-to-end AI analytics solutions for credit-risk, fraud detection, and investment optimization across large telecom datasets. Built ingestion/processing pipelines with AWS Glue and Kinesis to handle billions of data points; performed EDA and feature engineering; developed models for churn, pricing optimization, and network efficiency; implemented ML ops with Airflow, MLflow, and SageMaker; built microservices for model serving with Flask/FastAPI; deployed on Kubernetes; integrated with Tableau dashboards; ensured governance and cross-functional collaboration.
Data Scientist at JP Morgan Chase
November 1, 2019 - December 31, 2021
Implemented end-to-end data science solutions for credit-risk analytics, fraud detection, and investment optimization on petabyte-scale financial datasets. Built models (Logistic Regression, Random Forest, XGBoost, SVM, Gradient Boosting) for risk scoring and default forecasting; accelerated training/scoring with Apache Spark MLlib on AWS EMR; deployed services via SageMaker and containerized REST APIs; applied NLP for document classification and compliance data extraction; created dashboards for risk and exposure; established ETL pipelines and model governance with Airflow and CI/CD.
Data Analyst/Data Scientist at UnitedHealth Group (UHG)
December 1, 2017 - October 31, 2019
Analyzed healthcare claims and EHR data to uncover trends in patient behavior, utilization, and costs. Built ETL pipelines, predictive models for readmission risk and high-cost patients, and dashboards for clinical and ops teams. Implemented NLP pipelines for medical entity extraction and automated ticket tagging; introduced AWS-based ML automation to scale experimentation; ensured HIPAA/PHI data governance and model monitoring; mentored junior staff.
GIS Data Analyst at Zeil Technologies Pvt. Ltd.
August 1, 2013 - March 31, 2016
Collected and preprocessed large geospatial datasets; built spatial databases (PostGIS, MySQL, SQL Server); performed spatial analysis (buffer, overlay, interpolation) and created interactive dashboards in Tableau/QGIS; automated ETL and map production; supported geocoding and coordinate systems; ensured data quality and governance.

Education

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Qualifications

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Industry Experience

Financial Services, Telecommunications, Healthcare, Government, Transportation & Logistics