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Business graduate with real-world experience in sales, communication, and digital growth. Passionate about building meaningful client relationships and delivering measurable success through strategic and creative execution.…

MAH FU ZU R R AH M AN O V I

Brand Strategist, Growth Marketer, Content Creator, +5

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Business graduate with real-world experience in sales, communication, and digital growth. Passionate about building meaningful client relationships and delivering measurable success through strategic and creative execution.…

Available to hire

Business graduate with real-world experience in sales, communication, and digital growth. Passionate about building meaningful client relationships and delivering measurable success through strategic and creative execution.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Bengali

Fluent

Work Experience

Foreign Client Communication Specialist at Sparktech Agency

July 1, 2025 - Present

Managed communications with international clients across multiple time zones; Coordinated project updates and ensured client satisfaction through professional correspondence; Helped maintain long-term client relationships, contributing to recurring business.

Team Leader (ASM) / E-commerce Business Owner

November 1, 2023 - Present

Self-employed e-commerce business operator handling operations for small to medium online stores including store setup, order fulfillment, and customer support. Conducted product research and implemented improvements to increase customer satisfaction.

E-commerce Business Owner at Self-employed (E-commerce)

November 1, 2023 - Present

Operated small to mid-scale online stores (store setup, order fulfillment, and customer support); conducted product research and boosted customer satisfaction.

Sales Executive (Team Leader - ASM) at Future IT Institute

April 1, 2023 - November 30, 2023

Worked over two years in digital product and services sales, customer communication, and deal closing. Improved conversion rates using active listening and client-centered strategies. Led teams in multiple project roles by assigning responsibilities, managing deadlines, and motivating team members to meet project goals.

Team Leader (ASM) at ITI Institute

April 1, 2023 - November 1, 2023

Led small teams, assigned roles, managed deadlines, and motivated members to achieve project goals across multiple projects in Dhaka, Bangladesh.

Sales Executive at Future Institute

February 1, 2021 - April 1, 2023

Oversaw digital product and service sales; handled client communications; improved conversion rates through active listening and client-centered strategies.

Foreign Client Communication Specialist at Sparktech Agency

January 1, 2021 - April 30, 2023

Managed communication with international clients across multiple time zones by coordinating project updates and ensuring client satisfaction through professional correspondence. Supported the maintenance of long-term client relationships, contributing to recurring business and ongoing account value.