I am Nidhi Desai, a motivated MSc Digital Marketing student based in Norwich, UK. I have hands-on experience in social media management, content creation, and client coordination for retail promotions, helping small businesses grow their digital presence. I excel at turning online inquiries into collaborations, coordinating with content teams, and delivering engaging reel-based campaigns. I am eager to leverage my planning, customer engagement, and online order coordination skills to support brands and retailers.

Nidhi Desai

I am Nidhi Desai, a motivated MSc Digital Marketing student based in Norwich, UK. I have hands-on experience in social media management, content creation, and client coordination for retail promotions, helping small businesses grow their digital presence. I excel at turning online inquiries into collaborations, coordinating with content teams, and delivering engaging reel-based campaigns. I am eager to leverage my planning, customer engagement, and online order coordination skills to support brands and retailers.

Available to hire

I am Nidhi Desai, a motivated MSc Digital Marketing student based in Norwich, UK. I have hands-on experience in social media management, content creation, and client coordination for retail promotions, helping small businesses grow their digital presence.

I excel at turning online inquiries into collaborations, coordinating with content teams, and delivering engaging reel-based campaigns. I am eager to leverage my planning, customer engagement, and online order coordination skills to support brands and retailers.

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Skills

Experience Level

Expert

Language

English
Fluent

Work Experience

Social Media Executive at RAFTAR MARKETING AGENCY
December 1, 2024 - January 1, 2026
Managed inbound enquiries from retailers via Instagram Direct Messages for paid promotional reel services, ensuring professional communication and effective client interaction throughout the engagement process. Converted social media enquiries into confirmed marketing collaborations by identifying client requirements, presenting suitable promotional packages, and successfully closing paid campaigns for retail businesses. Coordinated with the internal content team regarding campaign timelines and client expectations to ensure smooth execution of promotional activities aligned with brand objectives.
Content Creator at Ahmedabad Explorer
August 1, 2023 - September 1, 2024
Created promotional reels and short-form content for local retailers to enhance their brand visibility on the Ahmedabad vlogs Instagram platform. Collaborated with retail business owners to understand marketing objectives and developed tailored content concepts to support digital promotion and audience engagement. Assisted in planning and posting content on the marketing page to maintain consistent online presence and drive engagement for partnered businesses.
Digital Marketing Assistant at NIDS KITCHEN
March 1, 2022 - June 1, 2023
Managed customer enquiries and online interactions through Instagram and WhatsApp platforms, ensuring prompt responses to order requests and service-related queries. Coordinated digital order processing by confirming customer requirements and delivery instructions while maintaining accurate communication across online channels. Promoted menu items and offers through social media posts, reels, and story updates to improve customer engagement and increase online order frequency.

Education

Master of Science in Digital Marketing at University of East Anglia, Norwich, UK
January 26, 2026 - January 26, 2027

Qualifications

Bachelor of Commerce (B.Com)
May 16, 2020 - May 17, 2023

Industry Experience

Retail, Travel & Hospitality, Education, Media & Entertainment, Software & Internet, Professional Services