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I'm Joy Clara Okoye, a customer service and virtual assistance professional with a proven ability to deliver exceptional support. I excel in social media management and content creation to help brands connect with audiences and grow loyalty. I thrive in fast-paced, remote environments, and I’m proficient with Canva and CapCut. I enjoy turning ideas into engaging content across WhatsApp, Instagram, and TikTok. I’m detail-oriented, collaborative, and committed to clear communication and timely problem-solving to meet client goals.…I'm Joy Clara Okoye, a customer service and virtual assistance professional with a proven ability to deliver exceptional support. I excel in social media management and content creation to help brands connect with audiences and grow loyalty. I thrive in fast-paced, remote environments, and I’m proficient with Canva and CapCut. I enjoy turning ideas into engaging content across WhatsApp, Instagram, and TikTok. I’m detail-oriented, collaborative, and committed to clear communication and timely problem-solving to meet client goals.

Joy Clara Okoye

Social Media Manager, Content Creator, Video Editor, +1

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I'm Joy Clara Okoye, a customer service and virtual assistance professional with a proven ability to deliver exceptional support. I excel in social media management and content creation to help brands connect with audiences and grow loyalty. I thrive in fast-paced, remote environments, and I’m proficient with Canva and CapCut. I enjoy turning ideas into engaging content across WhatsApp, Instagram, and TikTok. I’m detail-oriented, collaborative, and committed to clear communication and timely problem-solving to meet client goals.…I'm Joy Clara Okoye, a customer service and virtual assistance professional with a proven ability to deliver exceptional support. I excel in social media management and content creation to help brands connect with audiences and grow loyalty. I thrive in fast-paced, remote environments, and I’m proficient with Canva and CapCut. I enjoy turning ideas into engaging content across WhatsApp, Instagram, and TikTok. I’m detail-oriented, collaborative, and committed to clear communication and timely problem-solving to meet client goals.

Available to hire

I’m Joy Clara Okoye, a customer service and virtual assistance professional with a proven ability to deliver exceptional support. I excel in social media management and content creation to help brands connect with audiences and grow loyalty.

I thrive in fast-paced, remote environments, and I’m proficient with Canva and CapCut. I enjoy turning ideas into engaging content across WhatsApp, Instagram, and TikTok. I’m detail-oriented, collaborative, and committed to clear communication and timely problem-solving to meet client goals.

Skills

Canva

CapCut

Copywriting

Experience Level

Canva

Expert

CapCut

Expert

Copywriting

Expert

Language

English

Fluent

Work Experience

Social Media & Marketing Intern at Home Connect Global

October 1, 2025 - January 1, 2026

Provided social media and marketing support, including delivering quality customer service to clients and contributing to content creation and scheduling. Worked on growth and engagement initiatives across platforms.

Intern at Aikosi Festus & Co. (Chartered Accountants)

January 1, 2024 - February 1, 2024

Internship providing exposure to accounting principles, tax laws and regulations; gained practical insights into accounting tasks and regulatory compliance.

Customer Service Representative at AB Ventures

October 1, 2019 - April 1, 2021

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes. Exceeded performance metrics consistently.