AA
Ana Azevedo Braga
About
- 6 years' experience
- Joined February 2026
Languages
- EnglishFluent
- PortugueseFluent
- FrenchIntermediate
Industry experience
- Software & Internet
- Media & Entertainment
- Professional Services
Work experience
Technical Customer Support · Top 10 tech company (confidential under NDA)Jul 2023 – Dec 2025 · 2 yrs 6 mos
Remote provided technical troubleshooting and assistance for software and hardware related issues in English. Answered calls with a ticket-based system in a high-volume and fast-paced environment (internal CRM and workflow tools).
General Manager · FishermannJan 2021 – May 2023 · 2 yrs 5 mos
Planned daily operations, including inventory ordering, compliance with food safety regulations, employee training, quality control and shipping documentation.
Go-Gentle Organizer · Club Med Les Arcs PanoramaOct 2019 – Jan 2021 · 1 yr 4 mos
Welcomed guests, escorted them to their tables and provided attentive support during meals. Engaged guests in activities and conversations to enhance their experience while maintaining the hotel’s hospitality standards.
Education
High School Diploma · High School2030 – 2018
Certificate in Music: Viola and Piano · Artave, Santo Tirso2030 – 2026
Bachelor's Degree in Digital Game Engineering and Development · IPCA, Barcelos2030 – 2029
Certifications and awards
ISC 2 Cyber Security Certification2030 – 2026
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