I am an ambitious individual with experience working in fast paced environments both independently and as part of a team. I have experience with CRM systems and customer engagement platforms such as Oracle CX, Zendesk and Dixa as well as business intelligence and data analytics tool Microsoft Power BI totrack clients performance. SA+ & CBO to solve customer queries. Also project management and work tracking tools Asana and Trello. I use Jira to report issues to the technical team. My performance is consistently monitored and evaluated using KPI tracking systems. In my role as an Account Manager I have successfully managed client portfolios, built and maintained long-term relationships and implemented effective upselling and retention strategies which I developed through my experience in the iGaming industry. I excel at onboarding high-value clients, building long-term relationships, and implementing retention and upsell strategies. I have delivered personalized promotional offers to increase revenue while enhancing the player experience, and I provide multi-channel support (phone, WhatsApp, email, live chat) to ensure high levels of client satisfaction and retention.…I am an ambitious individual with experience working in fast paced environments both independently and as part of a team. I have experience with CRM systems and customer engagement platforms such as Oracle CX, Zendesk and Dixa as well as business intelligence and data analytics tool Microsoft Power BI totrack clients performance. SA+ & CBO to solve customer queries. Also project management and work tracking tools Asana and Trello. I use Jira to report issues to the technical team. My performance is consistently monitored and evaluated using KPI tracking systems. In my role as an Account Manager I have successfully managed client portfolios, built and maintained long-term relationships and implemented effective upselling and retention strategies which I developed through my experience in the iGaming industry. I excel at onboarding high-value clients, building long-term relationships, and implementing retention and upsell strategies. I have delivered personalized promotional offers to increase revenue while enhancing the player experience, and I provide multi-channel support (phone, WhatsApp, email, live chat) to ensure high levels of client satisfaction and retention.WWWW…