I'm Khari Cooper, a detail-oriented technology professional and designer based in San Antonio. I blend hands-on IT support with graphic design expertise to help teams stay productive and create polished visuals. In my role as Senior Graphic Designer III, I delivered reliable technical support for workstations, software environments, and peripherals in a secure enterprise setting while also producing visual assets. I excel at clear communication, thorough documentation, and cross-functional collaboration. I enjoy solving complex problems, training users, and quickly learning new technologies to keep downtime to a minimum and ensure high customer satisfaction.

Khari Cooper

I'm Khari Cooper, a detail-oriented technology professional and designer based in San Antonio. I blend hands-on IT support with graphic design expertise to help teams stay productive and create polished visuals. In my role as Senior Graphic Designer III, I delivered reliable technical support for workstations, software environments, and peripherals in a secure enterprise setting while also producing visual assets. I excel at clear communication, thorough documentation, and cross-functional collaboration. I enjoy solving complex problems, training users, and quickly learning new technologies to keep downtime to a minimum and ensure high customer satisfaction.

Available to hire

I’m Khari Cooper, a detail-oriented technology professional and designer based in San Antonio. I blend hands-on IT support with graphic design expertise to help teams stay productive and create polished visuals. In my role as Senior Graphic Designer III, I delivered reliable technical support for workstations, software environments, and peripherals in a secure enterprise setting while also producing visual assets.

I excel at clear communication, thorough documentation, and cross-functional collaboration. I enjoy solving complex problems, training users, and quickly learning new technologies to keep downtime to a minimum and ensure high customer satisfaction.

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Work Experience

Senior Graphic Designer III at Applied Research Solutions (ARS)
January 1, 2021 - January 1, 2026
Provided advanced technical support for workstations, software environments, and peripheral devices in a secure enterprise environment. Installed, configured, and maintained desktop and laptop systems to ensure optimal performance for end users. Troubleshot hardware, software, and connectivity issues, reducing user downtime and improving workflow continuity. Supported Microsoft Office applications including Word, PowerPoint, Excel, and Visio. Assisted users with basic technical training and best practices for supported software and devices. Documented processes, troubleshooting steps, and support interactions in accordance with organizational standards. Collaborated cross-functionally with IT and support teams to resolve technical incidents efficiently. Maintained strong customer relationships through responsive and professional support.

Education

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Qualifications

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Industry Experience

Software & Internet, Professional Services, Media & Entertainment