Emanuela Kapllani

Highly motivated and creative Social Media Manager and Content Creator at Kela Pharmacy. Responsible for promoting products and services via social media posts and promotions, sharing health-related information, responding to customer inquiries, and maintaining a positive brand image online. Managed online communities and ensured timely communication to support pharmacy audiences.

Content creation and curation: Crafting compelling and visually appealing content related to jewellery, such as product photos, videos, blog posts, and informative articles. Additionally, curating relevant content from other sources to engage and inspire the audience. Managing social media channels by posting regular updates, responding to comments and messages, engaging with followers, and actively building a strong community. Customer service and reputation management: addressing inquiries, comments, and concerns in a timely manner to maintain a positive brand image online.