Ashley Guerra

Remote Administrative Assistant at Upwork

Provided remote administrative support including data entry, transcription, document formatting, and records management. Entered and maintained digital records, spreadsheets, and databases with accuracy; performed audio and video transcription; managed confidential information with discretion; communicated virtually with clients to clarify project requirements and meet deadlines; worked independently and consistently delivered high-quality work on time.

Maintained frequent phone and virtual communication with parents to coordinate student support plans; managed detailed records, reports, assessments, and compliance documentation; supported families navigating virtual platforms and online systems; demonstrated organization and independent workflow skills transferable to remote healthcare roles.

Medical Assistant – Caren B. Singer, M.D. (MDVIP) at MDVIP

Scheduled, rescheduled, and confirmed patient appointments; managed high-volume inbound and outbound patient calls regarding test results and care instructions; documented vitals, medical histories, medication lists, and survey data in EMR systems; supported diagnostic testing; coordinated care communication between patients, providers, and office staff; maintained HIPAA compliance.

Medical Assistant – Boca Raton Physicians (Tiago Miguel, M.D.) at Boca Raton Physicians (Tiago Miguel, M.D.)

Coordinated patient scheduling, check-ins, and follow-up appointments; recorded vitals, demographics, and medical histories in patient charts; processed lab specimens and diagnostic documentation; assisted with front-office phone coverage and patient communication.

Patient Care Associate / Medical Assistant – Broward Health (Atrium ICU) at Broward Health (Atrium ICU)

Coordinated communication between nurses, physicians, and patients in a high-acuity ICU; documented vital signs, physician orders, and patient data in EMR; managed phlebotomy and EKG orders including electronic order entry; answered unit phone lines and supported scheduling needs; maintained adherence to HIPAA and National Patient Safety Goals.

Remote Administrative Support at Upwork

Provide remote administrative support including data entry, transcription, document formatting, and records management. Enter, update, and maintain digital records, spreadsheets, and databases with accuracy. Perform audio and video transcription with strong attention to detail. Manage confidential and sensitive information with discretion. Communicate virtually with clients to clarify project requirements and meet deadlines. Work independently, prioritize tasks, and consistently deliver high-quality work on time.

Elementary School Teacher at Elementary School (Virtual & In-Person)

Maintained frequent phone and virtual communication with parents to coordinate student support plans. Managed detailed records, reports, assessments, and compliance documentation. Supported families navigating virtual platforms and online systems. Demonstrated organization, time management, and independent workflow skills transferable to remote healthcare roles.

Medical Assistant at Caren B. Singer, M.D. (MDVIP)

Scheduled, rescheduled, and confirmed patient appointments while maintaining efficient provider workflows. Managed high-volume inbound and outbound patient calls regarding test results and care instructions. Documented vitals, medical histories, medication lists, and survey data in EMR systems. Supported diagnostic testing including phlebotomy, EKGs, and specimen processing. Coordinated care communication between patients, providers, and office staff. Maintained strict HIPAA compliance and confidentiality.

Medical Assistant at Boca Raton Physicians (Tiago Miguel, M.D.)

Coordinated patient scheduling, check-ins, and follow-up appointments. Recorded vitals, demographics, and medical histories in patient charts. Processed lab specimens and diagnostic documentation. Assisted with front-office phone coverage and patient communication.