Available to hire
Highly organised Content Designer and Technical Writer with 6+ years of experience delivering complex digital products for Public Health Scotland and TELUS Health. Expert in managing end-to-end content lifecycles and global ticket systems across 50+ languages, ensuring accessibility and user-centricity through Content Design London standards.
Experience Level
Language
Urdu
Fluent
Panjabi, Punjabi
Fluent
Work Experience
Content Specialist/ Technical Writer at TELUS Health Create
October 1, 2022 - PresentCreate, edit and publish content in CMS, manage complex projects within budget and timeline. Roll out content to global market. Stakeholder communication.
Digital Content Designer at Public Health Scotland
June 1, 2022 - October 1, 2022Created accessible digital content and campaigns, managed CMS, analytics and e-learning QA. Published national weekly data on infectious diseases.
Digital Production Coordinator at Public Health Scotland
June 1, 2019 - January 1, 2022Managed webmaster inbox, web service requests, updates for PHS and NHS Childsmile sites. Coordinated with developers and designers. Researched intranet information architecture.
Team Administrator at Public Health Scotland
June 1, 2018 - June 1, 2019Admin support to Health Equity Directorate. Events, purchase orders, meetings, minutes, catering , social media, archiving, copying and filing.
Nursing Services Administrator at CHAS Robin House
June 1, 2012 - January 1, 2018Reports, medical correspondence, rotas, patient database, bookings, interpreting, donations, reception desk, liaising with families, councils and external agencies.
PA to Medical Director at Golden Jubilee National Hospital
October 1, 2010 - July 1, 2012Board level admin , correspondence, conferences, meetings, minutes, reports, presentations, diary, travel and expenses.
PA to Associate Medical Director at NHS 24
January 1, 2006 - October 1, 2010Dedicated admin support , diary management, correspondence, reports, meetings, minutes and data analysis of patient calls.
Education
Cert HE in Social Psychology at The Open University
January 1, 2020 - February 21, 2026Cert HE in Health and Social Care at The Open University
January 1, 2003 - February 21, 2026Dip HE in Behavioural Sciences at University of South Wales
January 1, 1999 - February 21, 2026Qualifications
Industry Experience
Healthcare, Government, Non-Profit Organization, Professional Services, Education
Experience Level
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