FJ

FARAH JAVED

Available to hire

Highly organised Content Designer and Technical Writer with 6+ years of experience delivering complex digital products for Public Health Scotland and TELUS Health.

About

Highly organised Content Designer and Technical Writer with 6+ years of experience delivering complex digital products for Public Health Scotland and TELUS Health. Expert in managing end-to-end content lifecycles and global ticket systems across 50+ languages, ensuring accessibility and user-centricity through Content Design London standards.

  • 20 years' experience
  • Joined February 2026

Languages

  • UrduFluent
  • Panjabi, PunjabiFluent

Industry experience

  • Healthcare
  • Government
  • Non-Profit Organization
  • Professional Services
  • Education

Work experience· 7 roles

Content Specialist/ Technical Writer · TELUS Health CreateOct 2022 – Present · 4 yrs 2 mos

Create, edit and publish content in CMS, manage complex projects within budget and timeline. Roll out content to global market. Stakeholder communication.

Digital Content Designer · Public Health ScotlandJun 2022 – Oct 2022 · 5 mos

Created accessible digital content and campaigns, managed CMS, analytics and e-learning QA. Published national weekly data on infectious diseases.

Digital Production Coordinator · Public Health ScotlandJun 2019 – Jan 2022 · 2 yrs 8 mos

Managed webmaster inbox, web service requests, updates for PHS and NHS Childsmile sites. Coordinated with developers and designers. Researched intranet information architecture.

Team Administrator · Public Health ScotlandJun 2018 – Jun 2019 · 1 yr 1 mo
Nursing Services Administrator · CHAS Robin HouseJun 2012 – Jan 2018 · 5 yrs 8 mos
PA to Medical Director · Golden Jubilee National HospitalOct 2010 – Jul 2012 · 1 yr 10 mos
PA to Associate Medical Director · NHS 24Jan 2006 – Oct 2010 · 4 yrs 10 mos

Education

Cert HE in Social Psychology · The Open University2020 – 2026
Cert HE in Health and Social Care · The Open University2003 – 2026
Dip HE in Behavioural Sciences · University of South Wales1999 – 2026

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