Highly organised Content Designer and Technical Writer with 6+ years of experience delivering complex digital products for Public Health Scotland and TELUS Health. Expert in managing end-to-end content lifecycles and global ticket systems across 50+ languages, ensuring accessibility and user-centricity through Content Design London standards.

FARAH JAVED

Highly organised Content Designer and Technical Writer with 6+ years of experience delivering complex digital products for Public Health Scotland and TELUS Health. Expert in managing end-to-end content lifecycles and global ticket systems across 50+ languages, ensuring accessibility and user-centricity through Content Design London standards.

Available to hire

Highly organised Content Designer and Technical Writer with 6+ years of experience delivering complex digital products for Public Health Scotland and TELUS Health. Expert in managing end-to-end content lifecycles and global ticket systems across 50+ languages, ensuring accessibility and user-centricity through Content Design London standards.

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Language

Urdu
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Content Specialist/ Technical Writer at TELUS Health Create
October 1, 2022 - Present
Create, edit and publish content in CMS, manage complex projects within budget and timeline. Roll out content to global market. Stakeholder communication.
Digital Content Designer at Public Health Scotland
June 1, 2022 - October 1, 2022
Created accessible digital content and campaigns, managed CMS, analytics and e-learning QA. Published national weekly data on infectious diseases.
Digital Production Coordinator at Public Health Scotland
June 1, 2019 - January 1, 2022
Managed webmaster inbox, web service requests, updates for PHS and NHS Childsmile sites. Coordinated with developers and designers. Researched intranet information architecture.
Team Administrator at Public Health Scotland
June 1, 2018 - June 1, 2019
Admin support to Health Equity Directorate. Events, purchase orders, meetings, minutes, catering , social media, archiving, copying and filing.
Nursing Services Administrator at CHAS Robin House
June 1, 2012 - January 1, 2018
Reports, medical correspondence, rotas, patient database, bookings, interpreting, donations, reception desk, liaising with families, councils and external agencies.
PA to Medical Director at Golden Jubilee National Hospital
October 1, 2010 - July 1, 2012
Board level admin , correspondence, conferences, meetings, minutes, reports, presentations, diary, travel and expenses.
PA to Associate Medical Director at NHS 24
January 1, 2006 - October 1, 2010
Dedicated admin support , diary management, correspondence, reports, meetings, minutes and data analysis of patient calls.

Education

Cert HE in Social Psychology at The Open University
January 1, 2020 - February 21, 2026
Cert HE in Health and Social Care at The Open University
January 1, 2003 - February 21, 2026
Dip HE in Behavioural Sciences at University of South Wales
January 1, 1999 - February 21, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Government, Non-Profit Organization, Professional Services, Education